Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Whittard of Chelsea is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Whittard of Chelsea performance in the United Kingdom and how they change over time
See what factors influence Whittard of Chelsea performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Whittard of Chelsea' competitors in the United Kingdom
An analysis of Whittard of Chelsea' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Whittard of Chelsea, with a market performance of 98, is a leading brand in the Cafe & Restaurants industry in the United Kingdom, indicating it's in the top 2% of brands. This strong market position means the brand significantly outperforms most competitors in attracting customers. Performance peers include Pine Marten, Tongdak (Korean Chicken), Diba Restaurant (Epsom), The Hesketh Arms, Aik Sitar - Indian Restaurant & Bar, Amora Gusto Tapas & Bar.
Customer satisfaction reflects brand perception and loyalty, influencing repeat business and positive word-of-mouth.
Whittard of Chelsea demonstrates high customer satisfaction with an overall CSAT of 88%, a 3.3 percentage point increase year-over-year. England shows a CSAT of 89%. The upward trend from April to June 2025 indicates growing customer satisfaction. This high CSAT score suggests effective customer service and product quality.
Outlet count indicates brand reach and expansion, reflecting market penetration and growth potential.
Whittard of Chelsea has 32 outlets in England, 2 in Scotland, and 1 in Wales. The majority of outlets are located in England. The data indicates a concentrated presence in England, with smaller footprints in Scotland and Wales.
Competitor analysis identifies key rivals and customer overlap, informing competitive strategies and market positioning.
The top competitors for Whittard of Chelsea, based on cross-visitation, are JD Wetherspoon and McDonald's (5.33%), followed by Nando's, GAIL's Bakery, and Starbucks (4%). This overlap indicates that customers of Whittard of Chelsea also frequent these establishments, suggesting similar customer preferences or needs.
Traffic workload patterns highlight peak hours and operational efficiency, aiding resource allocation and customer experience optimization.
The peak traffic workload for Whittard of Chelsea occurs between 10:00 and 17:00, with the highest workload around 14:00 (57.49). There is minimal to no traffic between 0:00 and 7:00. This pattern indicates that Whittard of Chelsea experiences most of its customer activity during typical daytime hours.
Consumer segments shows how affinity insights can inform targeted marketing and positioning strategies.
For Whittard of Chelsea, the data show affinity indexes for Women (100), Men (100), Gen X (63), Gen Y (130), and Gen Z (121). Gen Y and Gen Z are overrepresented. Gen X is underrepresented.