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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
wagamama is in the top 4% of brands
Sample of brands in the same percentile
See what factors influence wagamama performance in the Austria and how they change over time
See what factors influence wagamama performance in the Austria and how they change over time
Available by subscription
Available by subscription
An analysis of wagamama' competitors in the Austria
An analysis of wagamama' competitors in the Austria
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the cafe & restaurants industry.
wagamama, with a market performance of 96 in Austria, is a leading brand. This means it captures a significant share of customer traffic compared to its competitors. Its performance peers include Alexanderhütte, Wurscht & Durscht, Wiki Wiki Poke, Aganigi Naganigi, Restaurant Der Stadtwirt and Rado's Gasthaus, all within a similar percentile range.
Customer satisfaction (CSAT) indicates how well wagamama meets customer expectations, impacting loyalty and brand perception in Austria's competitive market.
wagamama's overall CSAT in Austria is 88%, a substantial 29.5 percentage point increase year-over-year. In Burgenland, CSAT is also 88%. The dynamic CSAT data shows fluctuations between April and June 2025, with a high of 93.75 in April/May and a dip to 73.33 in June, indicating a recent decline in customer satisfaction that warrants investigation.
Average check reveals how much customers spend per visit, affecting revenue. Monitoring this KPI helps wagamama optimize pricing and offerings in Austria.
wagamama's average check in Austria is EUR 26.4, a 25.4% decrease year-over-year. In Burgenland, the average check is also EUR 26.4. Dynamic average check data shows fluctuations between April and June 2025, ranging from EUR 28.5 in April to EUR 22.27 in May/June. The trend indicates a recent drop in spending per customer.
The number of outlets indicates wagamama's market presence and reach in Austria, impacting brand visibility and customer accessibility.
wagamama has 1 outlet in Burgenland, Austria, representing 100% of its presence in the region. This limited number of outlets suggests a focused market strategy.
Understanding competitors' popularity provides insights into customer preferences, enabling wagamama to refine strategies and gain a competitive edge in Austria.
wagamama's top competitors in Austria, based on cross-visitation, are Starbucks (16.67%) and Burger King (16.67%), followed by Café Restaurant ORANG.erie, Schlosscafé im Oberen Belvedere, and Naglreiter (8.33% each). This shows customers who visit wagamama also frequent these brands.
Analyzing traffic workload by hour reveals peak times, allowing wagamama to optimize staffing, promotions, and resource allocation in Austria.
wagamama's traffic workload in Austria peaks between 12:00 and 14:00 (35.43% and 37.86%, respectively). There's also considerable traffic around 11:00 and 15:00-17:00. Traffic is minimal between 21:00 and 08:00. This data allows for optimized staff scheduling.
Analyzing consumer segments by gender and generation allows wagamama to tailor marketing strategies and product offerings for maximum impact in Austria.
Women are overrepresented among wagamama customers, with an affinity index of 94. Men show an affinity index of 103. Gen X exhibits the highest affinity with an index of 144, suggesting strong engagement. Gen Y also shows over-representation with an affinity index of 110. These affinity indices do not represent the exact percentage of brand users.