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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
UCOFFEE is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence UCOFFEE performance in the Saudi Arabia and how they change over time
See what factors influence UCOFFEE performance in the Saudi Arabia and how they change over time
Available by subscription
Available by subscription
An analysis of UCOFFEE' competitors in the Saudi Arabia
An analysis of UCOFFEE' competitors in the Saudi Arabia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile indicates brand's share of foot traffic, revealing its competitive strength and customer preference.
UCOFFEE's market performance is at the 99th percentile, indicating a leading position in the Cafe & Restaurants industry in Saudi Arabia. This means UCOFFEE captures a significantly high share of customer traffic, suggesting strong brand preference and competitive advantage. Peers in the same range include اشاز الهندي, Buffalo Wings & Rings, Saruja Restaurant, Shrimp Zone, مطعم المذاق الهندي | حراء, and مطعم مقيمر Mugaimer Restaurant.
Customer satisfaction is vital for brand loyalty and revenue. Tracking CSAT helps to identify areas for improvement and maintain a competitive edge.
UCOFFEE's overall customer satisfaction (CSAT) is at 86%, with a 4.9 percentage point increase year-over-year, indicating improved customer experiences. Riyadh Region shows a CSAT of 94%, with a significant growth of 21.9 percentage points, whereas Makkah Region reports 85% CSAT, growing by 4.1 percentage points. CSAT trend decreased from 88.02 in April 2025 to 82.29 in June 2025.
Average check reflects customer spending per visit. Monitoring changes can inform pricing strategies and promotional effectiveness.
The overall average check for UCOFFEE is 27.2 SAR, a 3.4% increase year-over-year, indicating customers are spending slightly more per visit. The Makkah Region reports an average check of 27 SAR, with no growth. The average check fluctuated from 25.45 SAR in April 2025 to 32.89 SAR in June 2025.
Outlet count indicates brand reach and market penetration, directly influencing revenue potential and customer accessibility.
UCOFFEE has 52 outlets in the Makkah Region, 4 in the Riyadh Region, and 1 in the Medina Province. The Makkah Region accounts for the majority of UCOFFEE's presence. There is no data on the change of outlets number.
Understanding competitors reveals market dynamics and opportunities to differentiate. This informs strategic positioning and targeted marketing efforts.
UCOFFEE's top competitors based on customer cross-visitation are Al Baik (15.97%), Barn's | بارنز (8.40%), McDonald's (7.14%), Dunkin' (5.88%), and Kudu (5.46%). These brands capture a significant portion of UCOFFEE's potential customer base.
Traffic workload insights are crucial for optimizing staffing, resource allocation, and ensuring efficient service during peak hours.
UCOFFEE experiences its highest traffic workload between 19:00 and 21:00, peaking at 48.04% at 20:00. The lowest traffic workload is between 0:00 and 6:00. This data shows UCOFFEE is busiest in the evening.
Analyzing consumer segments helps tailor marketing, product offerings, and overall brand positioning to specific customer groups.
Women are overrepresented among UCOFFEE's consumers (affinity index of 120), while men are underrepresented (affinity index of 92). Gen Y is underrepresented (affinity index of 48), indicating a lower affinity compared to the average consumer.