Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Steers is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Steers performance in the Zimbabwe and how they change over time
See what factors influence Steers performance in the Zimbabwe and how they change over time
Available by subscription
Available by subscription
An analysis of Steers' competitors in the Zimbabwe
An analysis of Steers' competitors in the Zimbabwe
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market share indicates brand’s foot traffic, competitive strength, and customer preference. High share suggests market leadership and customer loyalty.
Steers is a leading brand in Zimbabwe's Cafe & Restaurant industry, holding a top 1% market performance percentile. This indicates a strong competitive position. Performance peers in similar range: Nando's, The Three Monkeys, Mozambik, Chicken Slice, KFC, The Lookout Cafe - Wild Horizon.
CSAT reflects customer happiness, loyalty and affects retention. High CSAT scores usually correlate with increased revenues and positive brand reputation.
Steers' overall customer satisfaction (CSAT) is at 78%, a significant 26.4 percentage point increase year-over-year, showing improved customer happiness. CSAT is highest in Midlands Province (90%), while Harare shows 69%. CSAT was between 52.63 and 86.67% in the analyzed period.
Outlet count indicates brand reach, market coverage, and growth potential, impacting market share, brand visibility and accessibility to customers.
Steers has a total of 10 outlets in Zimbabwe. The majority (6) are located in Harare, followed by Midlands Province (2), and one each in Masvingo Province and Bulawayo Province. This shows Harare as the main area.
Understanding competitors helps refine strategies, identify opportunities, and maintain competitive advantage. It allows to adapt to market dynamics.
Steers' top competitors based on customer cross-visitation are KFC (52.81%), Nando's (24.72%), and Chicken Slice (13.48%). These brands attract a significant portion of Steers' customer base, indicating potential areas for competitive focus.
Understanding traffic workload helps optimize staffing, manage resources efficiently, enhance customer experience during peak times, and smooth the customer flow.
Steers' traffic workload peaks between 16:00 and 18:00, reaching 64.29-65.83%. Traffic is lowest between 01:00 and 05:00. This data shows when to allocate more resources, like staff, to meet demand.