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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Shift Espresso Bar is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Shift Espresso Bar performance in the South Africa and how they change over time
See what factors influence Shift Espresso Bar performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of Shift Espresso Bar' competitors in the South Africa
An analysis of Shift Espresso Bar' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference in the industry.
Shift Espresso Bar holds a leading market position in South Africa's cafe & restaurant industry, ranking in the top 1% among its peers. This high percentile indicates strong brand preference and competitive advantage, shared by performance peers with similar positions.
Customer satisfaction (CSAT) reflects customer loyalty and overall brand perception, impacting repeat business and positive word-of-mouth referrals.
Shift Espresso Bar's overall CSAT is 83%, showing a 6.3 percentage point decrease year-over-year. While generally positive, the decline warrants attention to identify potential areas for improvement in customer experience. The Western Cape maintains an 83% CSAT.
Average check indicates customer spending per visit, reflecting menu pricing strategy, customer purchasing habits, and overall revenue generation.
The average check for Shift Espresso Bar is 195 ZAR, a 12.5% increase year-over-year. This growth suggests successful upselling or increased customer spending per visit. Average check in Western Cape is 195 ZAR.
Number of outlets reflects brand reach and market presence, indicating expansion strategy and potential revenue opportunities.
Shift Espresso Bar operates 13 outlets in the Western Cape, indicating a concentrated market presence in this region. Further expansion opportunities could be explored to increase brand reach.
Identifying key competitors helps refine marketing strategies and understand consumer choices within the cafe and restaurant industry.
Shift Espresso Bar's customers also visit KFC (9.46%), Bootlegger Coffee Company (9.46%), McDonald's (8.11%), Our Local @ 117 Kloof (5.41%), and Hudsons The Burger Joint (5.41%). These brands represent Shift Espresso Bar's primary competitors for customer foot traffic.
Analyzing traffic workload by hour reveals peak business times, enabling efficient staffing and resource allocation for optimal service delivery.
Shift Espresso Bar experiences peak traffic between 10 AM and 1 PM, with the highest workload at 11 AM (63.51%). Traffic is minimal during early morning hours (0-5 AM) and gradually increases starting at 6 AM. Staffing should be adjusted accordingly.
Understanding consumer demographics helps tailor marketing and product strategies to resonate with specific customer groups, optimizing engagement and loyalty.
Shift Espresso Bar has a high affinity with women (99) and men (101). Gen X (150) and Gen Z (755) generations are strongly represented, indicating particular popularity among younger demographics. Marketing should be tailored to resonate with these key affinity groups.