Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Shell Café is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Shell Café performance in the Brazil and how they change over time
See what factors influence Shell Café performance in the Brazil and how they change over time
Available by subscription
Available by subscription
An analysis of Shell Café' competitors in the Brazil
An analysis of Shell Café' competitors in the Brazil
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals competitive strength and customer preference by indicating brand's share of foot traffic in the industry.
Shell Café's market performance is at the 97th percentile, indicating a leading position in Brazil's Cafe & Restaurants industry. This means Shell Café captures a significant share of customer traffic compared to its peers. Performance peers in a similar range include: Lola - Tapas Bar, Cervejaria Dortmund, La Palma Restaurante, Pizzaria e Cervejaria, A-mar Açaí e Gelatos, Ceret Padaria, Padaria Tibaji Arujá.
Customer satisfaction (CSAT) reflects customer loyalty, impacting brand reputation and revenue through repeat business and positive word-of-mouth.
Overall customer satisfaction for Shell Café is at 43%, a significant decrease of 41.8 percentage points year-over-year. However, CSAT in the Southeast Region is notably high at 91%, showing positive growth. The trend data shows a consistent CSAT level around 41.18% from April to June 2025.
Outlet distribution reveals market presence and accessibility, crucial for strategic expansion and serving diverse customer bases.
Shell Café has a total of 69 outlets in Brazil. The Southeast Region has the highest number of outlets at 30, followed by the South Region with 25. The Northeast, Central-West, and North regions have 6, 5, and 3 outlets respectively, showing uneven distribution across the country.
Competitor analysis identifies key rivals and cross-visitation patterns, informing strategies to attract and retain customers effectively.
The top competitors for Shell Café, based on cross-visitation, are McDonald's (16.67%), Aero Shake (5.56%), Pizzaria Nobre (5.56%), Burger King (5.56%), and Bakery New Flavor (5.56%). McDonald's has a significantly higher cross-visitation rate, suggesting a substantial overlap in customer base.
Traffic workload by hours helps optimize staffing and resource allocation, ensuring efficient service during peak times and reducing operational costs.
Traffic workload for Shell Café is highest between 9 AM and 7 PM, with peak traffic around 10 AM. Traffic is minimal during nighttime hours (10 PM to 8 AM). This indicates that Shell Café's primary business hours align with typical daytime activity.