Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Shangri-La is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Shangri-La performance in the Taiwan and how they change over time
See what factors influence Shangri-La performance in the Taiwan and how they change over time
Available by subscription
Available by subscription
An analysis of Shangri-La' competitors in the Taiwan
An analysis of Shangri-La' competitors in the Taiwan
Top-5 brands that brand's customers also visit
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals the brand's competitive strength and customer preference within the Cafe & Restaurants industry in Taiwan.
Shangri-La holds the 98th percentile, indicating a leading market position in Taiwan's Cafe & Restaurants sector. This high percentile reflects strong brand preference. Performance peers include brands such as '隔壁宵夜•大社店 ”公休日po粉專限動', '蕭家大院兔子寵物餐廳', '灼花燒肉Hibana × 深煙酒吧Shinen', 'Simple Kaffa', '新語鐵板燒-彰化秀水店', and '柴火-火燄烤鴨館松竹店'.
Customer satisfaction is crucial for brand loyalty and long-term growth, reflecting the quality of customer experience.
Shangri-La's overall customer satisfaction is 81%, a decrease of 4.9pp year-over-year. In Taipei, customer satisfaction is 80%, with a decrease of 5.4pp. The CSAT dynamic shows fluctuations, peaking in June 2025 at 86.21%.
Average check reflects customer spending habits and pricing strategy effectiveness, influencing revenue and profitability.
Shangri-La's overall average check is 1.7K TWD, a decrease of 9.2% year-over-year. In Taipei, the average check is 1.8K TWD, showing no growth. The average check shows variations, peaking in April 2025 at 2422.22 TWD.
Number of outlets indicates brand reach and market presence, influencing accessibility and brand visibility.
Shangri-La has 7 outlets in Taipei and 2 in Tainan. This indicates a stronger presence in Taipei compared to Tainan.
Understanding competitors helps refine strategies by identifying shared customers and competitive advantages.
Top competitors with cross-visitation from Shangri-La's customers include OOTOYA, McDonald's, 筷炒KUAICHAO, Starbucks, and BOCCA跳進嘴裡義式手作餐廳. Each has a cross-visitation rate of 3.51%.
Analyzing consumer segments allows tailoring marketing to specific groups, enhancing engagement and campaign effectiveness.
The consumer base shows equal representation of Women and Men. Gen X consumers are over-indexed, suggesting a higher-than-average affinity for Shangri-La compared to other generations.