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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Santini is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Santini performance in the Portugal and how they change over time
See what factors influence Santini performance in the Portugal and how they change over time
Available by subscription
Available by subscription
An analysis of Santini' competitors in the Portugal
An analysis of Santini' competitors in the Portugal
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals a brand’s share of foot traffic, indicating competitive strength and customer preference in its industry.
Santini, with a market performance of 99%, is a leading brand, placing it in the top 1% within the Cafe & Restaurants industry in Portugal. This signifies a strong market presence compared to peers like Lídia Restaurante & Bar and others.
CSAT reflects customer happiness. Tracking it identifies areas needing improvement, boosting loyalty and positive word-of-mouth.
Santini's overall CSAT is 69%, a decrease of 6.5 percentage points year-over-year. The Lisbon county shows a CSAT of 68%, with a decrease of 8.9 percentage points. The CSAT has fluctuated between approximately 58% and 78% over the observed months.
Outlet count reflects market reach. Monitoring changes indicates expansion success and identifies growth opportunities.
Santini has 12 outlets in Lisbon. Additional data needed for analysis.
Competitor analysis highlights direct rivals, revealing market dynamics and guiding strategic positioning for competitive advantage.
Pastéis de Belém is the most cross-visited brand by Santini's customers (16.67%), followed by McDonald's (10.09%). This suggests a notable overlap in customer base with these brands.
Traffic workload identifies peak hours. It allows optimal staffing and resource allocation, enhancing service efficiency and customer experience.
Santini experiences peak traffic workload between 14:00 and 18:00, with a gradual increase starting at 10:00. There is minimal traffic before 10:00 and after 23:00.
Analyzing consumer segments informs marketing and positioning strategies through Gender and Generation insights.
Women are slightly under-indexed (99) compared to men (100) for Santini. Gen Y is over-indexed (107), while Gen X (84) and Gen Z (50) are under-indexed, indicating varying affinities across generations.