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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Qoo Qoo is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Qoo Qoo performance in the South Korea and how they change over time
See what factors influence Qoo Qoo performance in the South Korea and how they change over time
Available by subscription
Available by subscription
An analysis of Qoo Qoo' competitors in the South Korea
An analysis of Qoo Qoo' competitors in the South Korea
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing competitive strength and customer preference in the industry.
Qoo Qoo's market performance is in the top 1% of brands, indicating a leading position in the Cafe & Restaurants industry in South Korea. This high percentile signifies strong market share and customer preference relative to its peers like Gozip Dol Wooluck, BBQ치킨, Kobe Gyukatsu, 솥내음 종로인사동점, 이태리국시, and Kyochon, which share a similar high-performance ranking.
CSAT reflects customer happiness and loyalty, crucial for repeat business and positive word-of-mouth, influencing long-term revenue and brand reputation.
Qoo Qoo's overall customer satisfaction (CSAT) is 88%, a significant 25.1 percentage point increase year-over-year, indicating substantial improvement in customer perception. South Jeolla shows perfect satisfaction at 100%, while other states like Gyeonggi, South Gyeongsang, and North Gyeongsang also exhibit strong positive feedback, demonstrating broad customer approval across different regions.
Average check reveals customer spending habits, crucial for revenue forecasting and identifying opportunities to increase transaction value and overall profitability.
Qoo Qoo's overall average check is 31K KRW, a 5% decrease year-over-year. Gyeonggi has the highest average check at 33.7K KRW, while North Gyeongsang has a lower average check at 22.9K KRW. The decrease suggests a need to analyze pricing strategies or customer spending behavior to identify potential areas for revenue optimization.
Outlet count shows brand reach and market presence, impacting accessibility and revenue potential across different geographic locations.
Qoo Qoo has a total of 25 outlets. The majority of outlets are located in Gyeonggi (10), followed by South Gyeongsang (4), and then Jeonbuk State and North Gyeongsang each with 3. The distribution of outlets shows a concentration in specific regions, highlighting key markets for the brand.
Competitor analysis identifies key rivals and customer preferences, enabling strategic positioning and targeted marketing efforts to gain a competitive edge.
Qoo Qoo's top competitors based on cross-visitation are Starbucks (9.36%), 네온몬스터즈 브런치&스테이크하우스 오이도 거북섬점 (9.03%), McDonald's (4.35%), 강릉원조교동짬뽕 (4.35%), and 소올투베이커리 (4.01%). These brands are frequently visited by Qoo Qoo's customers, suggesting they offer similar or complementary products/services and are the primary alternatives in the customer's consideration set.
Traffic workload by hour shows peak times, helping optimize staffing and resource allocation to meet customer demand and improve service efficiency.
Qoo Qoo's peak traffic workload occurs between 11 AM and 7 PM, with the highest activity around 1 PM (63.42%). The workload is significantly lower during early morning hours (0-8 AM), indicating a need for targeted promotions or operational adjustments to capitalize on these slower periods.
Consumer segments by gender and generation enable targeted marketing and product strategies to improve customer engagement and brand affinity.
Qoo Qoo's customer base is predominantly female (68% affinity index), indicating a high affinity. The affinity index for men is 119. Gen Z shows a high affinity (148%), while Gen X (75%) and Gen Y (79%) are under-indexed, suggesting targeted campaigns to engage these segments are needed.