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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Plaza Premium Lounge is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Plaza Premium Lounge performance in the United Kingdom and how they change over time
See what factors influence Plaza Premium Lounge performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Plaza Premium Lounge' competitors in the United Kingdom
An analysis of Plaza Premium Lounge' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile indicates brand’s share of foot traffic, revealing its competitive strength and customer preference.
Plaza Premium Lounge's market performance is in the top 1% in the United Kingdom's Cafe & Restaurants industry, which indicates a leading position. This percentile reflects a strong brand presence and high customer preference. Performance peers in a similar range are: Thai Square, Faros, Inamo, Victoria House Coffee & Food, The Breakfast Club, Spice Village.
Customer satisfaction (CSAT) reflects brand perception and loyalty, directly influencing repeat business and long-term revenue growth.
Plaza Premium Lounge's overall customer satisfaction (CSAT) is 62%, a decrease of 4.3 percentage points year-over-year. This indicates a need to address customer concerns. CSAT in England is also 62%, reflecting the overall trend.
Average check reflects spending per customer, crucial for assessing revenue trends and the effectiveness of pricing strategies.
Plaza Premium Lounge's average check is 30.8 GBP, a 5.7% increase year-over-year. This suggests customers are spending more per visit. In England, the average check is also 30.8 GBP. The average check in June 2025 was the highest in the reported period.
Number of outlets indicates brand reach and market penetration, showing expansion and potential revenue streams.
Plaza Premium Lounge has 3 outlets in England. This number indicates the current physical presence of the brand and contributes to its overall market accessibility.
Competitor analysis identifies market rivals and customer preferences, guiding strategic positioning and competitive advantages.
The top competitors for Plaza Premium Lounge, based on customer cross-visitation, are McDonald's (5.78%), Dishoom (3.47%), Flat Iron (2.89%), Nando's (2.89%), and Pho (2.89%). These brands attract a portion of Plaza Premium Lounge's customer base.
Traffic workload reveals peak hours, enabling efficient staffing and resource allocation to optimize customer service.
Plaza Premium Lounge experiences peak traffic workload between 17:00 and 18:00 hours, with the highest workload at 58.62%. Traffic workload is minimal between 0:00 and 3:00 hours.
Understanding consumer segments allows for targeted marketing strategies, enhancing customer engagement and brand relevance.
The affinity index shows that Women (70) are under-indexed, while Men (120) are over-indexed in Plaza Premium Lounge's customer base. Among generations, Gen X (95) and Gen Z (60) are under-indexed while Gen Y (117) is over-indexed, indicating a higher than average representation within the customer base.