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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Palgong Tea is in the top 8% of brands
Sample of brands in the same percentile
See what factors influence Palgong Tea performance in the Canada and how they change over time
See what factors influence Palgong Tea performance in the Canada and how they change over time
Available by subscription
Available by subscription
An analysis of Palgong Tea' competitors in the Canada
An analysis of Palgong Tea' competitors in the Canada
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile indicates brand's share of foot traffic, revealing competitive strength and customer preference in the industry.
Palgong Tea's market performance is at the 92nd percentile, marking it as a leading brand. This high percentile indicates a strong market presence compared to peers such as Le Billig, Top Of Vancouver Revolving Restaurant, Alphonse Cuisine & Cocktails, Armando's Pizza, Wren Cafe, and Lil Ava's Pizza, suggesting a significant customer preference.
Customer satisfaction reflects brand perception and loyalty, impacting retention and growth through positive word-of-mouth and repeat business.
Palgong Tea shows an overall customer satisfaction of 77%, up by 4.2 percentage points year-over-year. Satisfaction varies by location: British Columbia shows 96% (+18.7pp), Quebec 84% (+1pp), and Ontario 53% (-15.8pp). Overall CSAT increased from 71.05% to 80% between April and June 2025.
Number of outlets indicates brand reach and market penetration, reflecting expansion strategy and potential customer access points.
Palgong Tea has 11 outlets in Ontario, 3 in Quebec, and 2 in British Columbia. Ontario accounts for the majority of outlets.
Competitor analysis identifies key rivals and customer overlaps, informing strategies to differentiate and capture market share.
Palgong Tea's top competitors based on customer cross-visitation are: Starbucks (10%), Congee Queen (7.5%), A&W Canada (7.5%), Fat Bastard Burrito Co. (5%), and Boston Pizza (5%). These brands represent alternatives visited by Palgong Tea's customers.
Traffic workload indicates peak hours, guiding staffing and resource allocation to optimize service and customer experience.
Palgong Tea experiences peak traffic workload between 11 AM and 8 PM, with the highest workload around 5 PM (52.21%). Traffic is minimal during the early morning hours (12 AM - 10 AM).
Consumer segments highlight key demographics, enabling targeted marketing and product development to better meet customer needs.
Women (112 index) are overrepresented compared to men (92 index). Gen Z exhibits high affinity (278 index), Gen Y is slightly overrepresented (102 index), and Gen X is underrepresented (44 index).