Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Lugano is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Lugano performance in the Brazil and how they change over time
See what factors influence Lugano performance in the Brazil and how they change over time
Available by subscription
Available by subscription
An analysis of Lugano' competitors in the Brazil
An analysis of Lugano' competitors in the Brazil
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile indicates brand's share of foot traffic, competitive strength, and customer preference in the industry.
Lugano's market performance percentile is 99, indicating a leading position. This shows strong customer preference. Performance peers within the same range include Larica Sanduicheria, Cabaña Porteña (Steak House), Oggi Sorvetes, Tatu Bola Bar, Boteco Boa Praça, and Gelato Borelli Asa Norte.
Customer satisfaction (CSAT) reflects brand perception, impacting loyalty and growth. High CSAT often correlates with repeat business and positive word-of-mouth.
Lugano's overall CSAT is 80%, a slight decrease of 0.6 percentage points year-over-year. The Northeast Region shows the highest CSAT at 92% with 5.1pp growth, while the South Region shows the lowest CSAT at 72% with -14.1pp drop. Customer satisfaction peaked at 85.83% in June 2025.
Average check (Avg Check) reveals spending patterns. Increases indicate higher customer spending per visit, boosting revenue and profitability.
Lugano's overall average check is 68.5 BRL, a substantial increase of 27.3% year-over-year. The South Region has the highest average check at 105.8 BRL. Average check peaked in May 2025 at 99.05 BRL.
Number of outlets indicates brand reach and market presence. Expansion signals growth, while contraction may reflect market consolidation or strategic shifts.
Lugano has the most outlets in the Southeast Region (22), followed by the South Region (17). The North Region has the fewest outlets (4), showing variations in regional market presence.
Identifying top competitors helps understand the competitive landscape and refine strategies to attract and retain customers, improving market position.
Lugano's top competitors, based on customer cross-visitation, are Forneria Oliva (3.54%), Burger King (3.54%), and McDonald's (3.03%). This data shows where Lugano's customers are also spending their money.
Traffic workload by hour shows peak times. Managing traffic efficiently enhances customer experience and optimizes resource allocation for profitability.
Lugano experiences peak traffic workload between 15:00 and 17:00 (3 PM - 5 PM), with the highest workload at 52.32% at 16:00 (4 PM). Traffic is lowest during early morning hours.
Consumer segments provide insights into customer demographics, which enables tailoring marketing strategies and improving customer engagement by understanding consumer groups.
Women have a higher affinity (123%) compared to men (82%). Gen Z has a significantly higher affinity (528%) compared to Gen Y (85%). This shows that marketing should be aimed at this group.