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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Krispy Kreme is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Krispy Kreme performance in the Indonesia and how they change over time
See what factors influence Krispy Kreme performance in the Indonesia and how they change over time
Available by subscription
Available by subscription
An analysis of Krispy Kreme' competitors in the Indonesia
An analysis of Krispy Kreme' competitors in the Indonesia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals competitive strength and customer preference in the cafe & restaurant industry in Indonesia.
Krispy Kreme's market performance in Indonesia is at the 98th percentile, indicating a leading position. This signifies strong customer preference. Performance peers include Kedai Sawah Sembalun, Jiwan Bogor, Warung Mie Bakso Lidi, Mixue Ice Cream & Tea - Trunojoyo, Pojok Tera, and Bale uti, all within the same 98th percentile.
Customer satisfaction (CSAT) is vital for loyalty, indicating service quality and customer expectations are being met.
Krispy Kreme's overall customer satisfaction in Indonesia is 63%, a decrease of 3.8 percentage points year-over-year. In Java, customer satisfaction is also 63% with the same decrease. The CSAT dynamic data shows fluctuations from April to June 2025, indicating variable customer experiences.
Outlet count signifies brand reach and expansion, showing market presence and customer accessibility.
Krispy Kreme has 14 outlets in Java, Indonesia. The outlet count indicates the brand's physical presence. This represents the current operational footprint.
Competitive analysis identifies key rivals, crucial for strategic positioning and market share defense.
The top competitors for Krispy Kreme in Indonesia, based on cross-visitation, are Starbucks and Kopi Kenangan (8.89% each), followed by Pizza Hut, Hokben, and Solaria (6.67% each). This shows shared customer base.
Traffic workload identifies peak hours, optimizing staffing and resource allocation for better service.
Krispy Kreme experiences peak traffic workload between 10 AM and 7 PM, with the highest traffic at 6:00 PM (58.16%). Lowest traffic occurs between midnight and 6 AM. Staffing should align with peak hours.
Consumer segments enable tailored marketing, aligning products and messaging with specific demographic preferences.
Krispy Kreme's consumers in Indonesia show a strong female affinity (93), suggesting that women are the primary demographic. Men has 106 affinity index. Among generations, Gen Y shows high affinity (119), while Gen X (54) and Gen Z (76) has low affinity index.