Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
King Pie is in the top 9% of brands
Sample of brands in the same percentile
See what factors influence King Pie performance in the South Africa and how they change over time
See what factors influence King Pie performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of King Pie' competitors in the South Africa
An analysis of King Pie' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's foot traffic share, revealing competitive strength and customer preference in the Cafe & Restaurants industry.
King Pie's market performance is at the 91st percentile, making it a leading brand. This means King Pie captures a significant portion of customer visits compared to other brands in South Africa. King Pie’s performance peers within a similar range include Waterford Estate, 45 on Eat Street, Captain's Cabin Restaurant & Pub, The Fat Olive, Mam's Foods, and Taj Mahal, showing a clustered competitive landscape.
Customer satisfaction (CSAT) reflects brand perception, impacting loyalty and revenue. Monitoring CSAT enables informed decisions for service improvement.
King Pie's overall customer satisfaction is at 23%, a significant decrease of 35.8 percentage points year-over-year. This substantial decline indicates a potential issue in service, product quality, or customer experience requiring immediate attention. In Western Cape, CSAT is at 25%, with a similar decrease, showing a geographically consistent satisfaction issue.
Outlet count reflects brand reach and market presence. It indicates growth, investment, and potential accessibility for customers.
King Pie has 28 outlets in Gauteng, the highest number compared to other states in South Africa. Western Cape follows with 23 outlets. Mpumalanga, North West and Eastern Cape have 9, 5 and 5 outlets each, representing a significant regional disparity in King Pie's presence across South Africa.
Competitor analysis highlights market rivals and customer preferences, enabling strategic positioning and competitive advantage.
King Pie's top competitors are McDonald's (60% cross visitation), Spur, ROMAN'S PIZZA, Debonairs Pizza and Nando's (40% cross visitation each). This indicates that a significant portion of King Pie's customers also visit these fast-food chains, suggesting potential areas for King Pie to differentiate and retain customers.
Traffic workload analysis by hour uncovers peak times. Helps optimize staffing, manage resources, and improve customer service efficiency.
King Pie experiences peak traffic workload between 8 AM and 1 PM, with the highest workload recorded at 1 PM (50.30). Traffic significantly drops off after 8 PM, with minimal activity between midnight and 6 AM. This data suggests the need for maximum staffing and resources during peak hours to handle customer flow efficiently.