Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Hotway's Chicken is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Hotway's Chicken performance in the Indonesia and how they change over time
See what factors influence Hotway's Chicken performance in the Indonesia and how they change over time
Available by subscription
Available by subscription
An analysis of Hotway's Chicken' competitors in the Indonesia
An analysis of Hotway's Chicken' competitors in the Indonesia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows the brand’s share of foot traffic, revealing its competitive strength and customer preference in the Cafe & Restaurants industry.
Hotway's Chicken has a market performance percentile of 99 in Indonesia, placing it in the leading category. This means Hotway's Chicken captures a significant portion of customer traffic compared to its peers, indicating a strong market position. Performance peers in a similar range include Mie Gacoan Jakarta - Bintaro, Mie Gacoan Pematang Siantar, Mie Gacoan - Surabaya Kenjeran 2, Mie Gacoan Lamongan, A&W Restaurant, and Taliwang Bali.
Customer satisfaction (CSAT) reflects brand perception. Tracking CSAT helps understand loyalty and identify areas for service improvement to retain customers.
Hotway's Chicken has an overall CSAT of 84% in Indonesia, with a slight decrease of 1.3 percentage points year-over-year. Java shows the highest regional CSAT at 86%, while Lesser Sunda Islands have the lowest at 63% with the biggest drop of 19.9pp. CSAT decreased from 85.33% in April to 82.73% in June 2025, indicating a potential need for service or product review.
Average check is a key revenue indicator. Monitoring trends helps understand customer spending habits and the impact of pricing or promotional strategies.
The overall average check for Hotway's Chicken in Indonesia is 36.1K IDR, a 1.2% increase year-over-year. Lesser Sunda Islands have the highest average check at 65.6K IDR, while Java shows 34.9K IDR. The average check decreased from 38.65K IDR in May to 28.85K IDR in June 2025, potentially indicating changing consumer behavior.
Number of outlets indicates market reach. Tracking outlet distribution by region helps to understand geographic presence and expansion opportunities.
Hotway's Chicken has a total of 42 outlets in Indonesia. Java has the highest number of outlets with 33, followed by Lesser Sunda Islands with 4. Kalimantan has 3 outlets, and Sumatra has 2. This distribution highlights Java as a key market for Hotway's Chicken.
Competitor analysis reveals brand position. Knowing top competitors and customer cross-visitation helps understand customer choice and direct competition.
The top competitors for Hotway's Chicken in Indonesia, based on cross-visitation, are Pizza Hut (4.16%), Richeese Factory (3.67%), KFC (3.42%), Esteh dan Eskopi Tamansiswa (3.18%), and Spesial Sambal (2.69%). This shows that customers who visit Hotway's Chicken also frequently visit these brands.
Traffic workload reflects operational efficiency. Understanding peak hours helps with staffing, inventory management, and improving customer experience.
Hotway's Chicken experiences peak traffic between 17:00 and 19:00, with the highest workload at 18:00 (78.10%). Traffic is lowest in the early morning hours (0:00-8:00). This information is useful for optimizing staffing and resource allocation throughout the day.
Understanding consumer segments (Gender, Generation) enables targeted campaigns. Affinity insights optimize marketing by focusing on segments with high brand engagement.
The consumer base of Hotway's Chicken shows a slight over-representation of women (affinity index 102) and under-representation of men (affinity index 98). Gen Z is over-represented (affinity index 114), indicating high affinity. Gen Y is slightly under-represented (affinity index 95), while Gen X is significantly under-represented (affinity index 75).