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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Hi-Lai is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Hi-Lai performance in the Taiwan and how they change over time
See what factors influence Hi-Lai performance in the Taiwan and how they change over time
Available by subscription
Available by subscription
An analysis of Hi-Lai' competitors in the Taiwan
An analysis of Hi-Lai' competitors in the Taiwan
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand’s share of foot traffic, indicating competitive strength and customer preference in the industry.
Hi-Lai, with a market performance percentile of 99, is a leading brand. This shows significant customer preference compared to competitors like Chien-Yen Shabu Shabu, Burger King, Dimdimsum, 牛山.牛肉麵.燒肉飯, 鮨兵衛, and SUKIYA, all within a similar performance range.
Customer satisfaction reflects brand perception and loyalty, influencing repeat business and positive word-of-mouth referrals.
Hi-Lai's overall customer satisfaction is 72%, down by 1.8pp year-over-year. Tainan shows the highest satisfaction (85%), while Zhubei City shows the lowest (66%). Taoyuan City saw significant growth. Taipei and Taichung experienced a decrease in customer satisfaction.
Average check is a key revenue indicator, reflecting customer spending and pricing strategy effectiveness at Hi-Lai.
Hi-Lai's overall average check is 1K TWD, down 8.1% year-over-year. Taipei has the highest average check (1.2K TWD). All cities except Taipei maintained the same average check. This indicates a decrease in customer spending.
Outlet count indicates brand reach and market presence, crucial for accessibility and revenue generation at Hi-Lai.
Hi-Lai has the most outlets in Kaohsiung (11), followed by Taipei (5). Taoyuan City and Taichung both have 3 outlets. Tainan and Zhubei City each have 2 outlets. Kaohsiung demonstrates the brand's strongest regional presence.
Understanding competitors helps refine strategy, identify opportunities, and maintain a competitive edge in the Cafe & Restaurants sector.
Hi-Lai's top competitors based on customer cross-visitation are McDonald's (6.60%), Starbucks (6.42%), Sushiro (2.26%), Ba Fang Yun Ji (2.26%), and Eatogether (2.26%). McDonald's and Starbucks have higher cross-visitation rates.
Analyzing traffic workload identifies peak hours, enabling efficient staffing and resource allocation for optimal service.
Hi-Lai experiences peak traffic workload between 12:00 PM and 7:00 PM, with the highest activity around 6:00 PM to 7:00 PM. Traffic is minimal before 6:00 AM and after 9:00 PM, with a significant workload at 11:00 AM.
Analyzing consumer segments enables targeted marketing, enhancing engagement and ROI by tailoring campaigns to specific demographics.
Hi-Lai's customer base has a high affinity for Women (82%) and Men (119%). Gen Z shows very high affinity (131%), while Gen X (87%) and Gen Y (77%) are less represented. These values should not be read as % of users.