Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Hey Döner is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Hey Döner performance in the Turkey and how they change over time
See what factors influence Hey Döner performance in the Turkey and how they change over time
Available by subscription
Available by subscription
An analysis of Hey Döner' competitors in the Turkey
An analysis of Hey Döner' competitors in the Turkey
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals competitive strength, indicating customer preference and brand share within the cafe & restaurant industry.
Hey Döner is a leading brand in Turkey's cafe & restaurant industry, positioned in the top 1% based on its market performance. This high percentile indicates a strong market standing relative to peers like Faruk Güllüoğlu, Smash House Burger, Şehzade Cağ Kebap, Turkish Airlines Business Class Lounge, Salim Usta and Carlos Terrace Restaurant İstanbul.
CSAT reflects brand perception, directly impacting loyalty and revenue. Tracking CSAT helps identify areas for improvement and service enhancement.
Hey Döner's overall customer satisfaction (CSAT) is 79%, a 19 percentage point increase year-over-year, indicating improved customer experiences. CSAT varies by region, with Southeastern Anatolia and Mediterranean regions showing 82%, and Marmara region showing 76%. While Southeastern Anatolia increased by 26.2pp, Mediterranean decreased by 18.4pp.
Average check (ticket) indicates spending per customer, impacting overall revenue. Monitoring it helps optimize pricing and identify upselling opportunities.
Hey Döner's overall average check is 293.6 TRY, showing a 68.4% increase year-over-year. Average check differs by region, with Southeastern Anatolia Region at 313.7 TRY and Marmara Region at 250.8 TRY. This growth suggests increased customer spending.
Outlet count reflects market reach and brand presence. Tracking outlets by region informs expansion strategies and market penetration.
Hey Döner has the highest number of outlets in the Marmara Region (31), followed by Southeastern Anatolia Region (17). Mediterranean Region has 4 outlets, while Central Anatolia, Aegean, and Eastern Anatolia Regions each have 1 outlet. This distribution highlights key areas of brand presence.
Understanding top competitors reveals market dynamics. Identifying overlapping customer bases informs competitive strategies and differentiation efforts.
Hey Döner's top competitors based on cross-visitation are McDonald's and Köfteci Yusuf (5.76% each), followed by Burger Yiyelim (4.32%), and Burger King and Coffee 1919 Doğukent Mamak (2.88% each). This indicates shared customer interests between these brands.
Traffic workload indicates peak hours. Understanding workload helps optimize staffing, manage resources and improve customer experience during busy periods.
Hey Döner's peak traffic hours are between 11:00 and 21:00, with the highest workload occurring between 14:00 and 18:00. Traffic is minimal between 0:00 and 9:00, suggesting a need for targeted promotions to boost early traffic.
Analyzing consumer segments informs targeted marketing. Understanding gender and generational affinity helps tailor messaging and improve customer engagement.
Hey Döner's customer base shows a higher affinity among men (128), indicating over-representation, while women (38) are under-represented. Gen X shows high affinity (265), suggesting over-representation; Gen Y (57) is under-indexed relative to the average consumer. These values are affinity indexes, not percentages.