Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Haidilao Hot Pot is in the top 4% of brands
Sample of brands in the same percentile
See what factors influence Haidilao Hot Pot performance in the Australia and how they change over time
See what factors influence Haidilao Hot Pot performance in the Australia and how they change over time
Available by subscription
Available by subscription
An analysis of Haidilao Hot Pot' competitors in the Australia
An analysis of Haidilao Hot Pot' competitors in the Australia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing competitive strength and customer preference within its industry.
Haidilao Hot Pot is in the top 4% (96th percentile) of brands in Australia's Cafe & Restaurants industry, indicating a leading market position. This reflects strong customer preference and competitive success compared to peers like Convoy Moonee Ponds, Biang Biang, Canva Space, Maharaja's Lakeside Restaurant, Old Quarter Coffee Merchants, and Jugnu Cafe & Restaurant, which share the same percentile.
Customer satisfaction is vital as it reflects customer loyalty, impacts brand reputation, and drives long-term business growth and profitability.
Haidilao Hot Pot's overall customer satisfaction (CSAT) in Australia is 69%, a decrease of 25 percentage points year-over-year. In New South Wales, the CSAT is also 69%. Recent CSAT scores indicate a downward trend, from 78.13% in April 2025 to 63.64% in June 2025, signaling a need to address customer concerns.
Average check reveals customer spending habits, influencing revenue strategies. Monitoring this KPI helps optimize pricing and identify growth opportunities.
The overall average check for Haidilao Hot Pot in Australia is 88.10 AUD, reflecting a 14.90% increase year-over-year. In New South Wales, the average check is also 88.10 AUD. Dynamic data shows consistent average check around 93.33 AUD during the observed period, suggesting stable customer spending per visit.
Number of outlets indicates brand reach and expansion. Tracking outlets informs strategic decisions about market penetration and investment allocation.
Haidilao Hot Pot has one outlet in New South Wales, Australia. With 100% of its outlets located in NSW, the data highlights the brand's current limited physical presence and potential opportunities for further expansion across other states or regions.
Competitor analysis shows brand positioning, identifies key players, and helps refine strategies for gaining a competitive advantage and attracting more customers.
The top competitors of Haidilao Hot Pot, based on customer cross-visitation, are McDonald's (14.71%), Betty's Burgers (5.88%), Uncle Tetsu's Japanese Cheesecake Sydney (5.88%), Roll'd (5.88%), and Hungry Jack's Burgers (5.88%). This indicates that customers who visit Haidilao also frequent these fast-food and casual dining establishments.
Traffic workload shows peak hours, which helps with staffing, inventory, and promotional strategies for efficiency and better customer experience.
Haidilao Hot Pot experiences peak traffic workload between 12:00 PM and 6:00 PM, with the highest workload at 2:00 PM (52.57%). Traffic is minimal during the early morning hours. This pattern allows for optimized staffing and resource allocation during peak times.
Understanding consumer segments allows for tailored marketing, product development, and service adjustments, maximizing customer engagement and business growth.
Haidilao Hot Pot's customer base shows a high affinity towards women (Index = 90) and Gen Y (Index = 167). Women are slightly under-indexed, while Gen Y is significantly over-indexed, indicating a strong preference for Haidilao among this generation. Marketing efforts could be tailored to further engage Gen Y.