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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
海底捞 is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence 海底捞 performance in the Australia and how they change over time
See what factors influence 海底捞 performance in the Australia and how they change over time
Available by subscription
Available by subscription
An analysis of 海底捞' competitors in the Australia
An analysis of 海底捞' competitors in the Australia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows the brand’s share of foot traffic, revealing its competitive strength and customer preference in the Cafe & Restaurants industry.
海底捞's MARKET PERFORMANCE in Australia is at the 99th percentile, marking it as a leading brand. This high percentile suggests strong market presence and customer preference compared to its peers like Chambers Fine Coffee.
Customer satisfaction (CSAT) reflects customer happiness, directly impacting loyalty and revenue. High CSAT scores correlate with repeat business and positive word-of-mouth.
海底捞 in Australia has a CSAT of 93%, up 4.4 percentage points year-over-year. This increase indicates improved customer experiences, potentially driving greater customer loyalty and positive brand perception.
Average check (Avg Check) indicates how much customers spend per visit. Tracking it helps optimize pricing, promotions, and menu offerings to boost revenue.
The average check for 海底捞 in Australia is 71.9 AUD, a decrease of 23% year-over-year. This decrease may suggest changes in customer spending habits or the need for adjustments to pricing strategies.
Number of outlets shows brand reach and growth. More outlets can increase market presence and accessibility, driving revenue and brand awareness.
海底捞 has 1 outlet in Victoria, Australia. This indicates a limited but potentially strategic presence in the region, with opportunity for further expansion.
Competitor analysis helps identify key rivals and understand competitive dynamics, informing strategies for differentiation and market share growth.
The top competitors for 海底捞 in Australia, based on customer cross-visitation, are McDonald's (16.07%), KFC (8.93%), and Hungry Jack's Burgers (7.14%). This highlights the competitive landscape.
Traffic workload analysis helps optimize staffing and resource allocation by understanding peak hours, improving operational efficiency and customer experience.
海底捞's peak traffic hours are between 11:00 and 17:00, with the highest workload around 14:00 (62.57%). There is almost no traffic between midnight and 10:00 AM.