Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Gong Cha is in the top 5% of brands
Sample of brands in the same percentile
See what factors influence Gong Cha performance in the United Kingdom and how they change over time
See what factors influence Gong Cha performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Gong Cha' competitors in the United Kingdom
An analysis of Gong Cha' competitors in the United Kingdom
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows the brand's share of foot traffic, reflecting its competitive strength and customer preference in the cafe & restaurant industry.
Gong Cha, with a market performance of 95%, is a leading brand in the United Kingdom's cafe & restaurant sector. This top 5% position indicates a strong market presence. Performance peers include Top Tasty Kebab, Aisha's Cafe, The Fox & Rabbit Inn, Bibimbap Edinburgh, YO! Gateshead MetroCentre and Chai Thali Fulham.
Customer satisfaction (CSAT) reflects how well a brand meets customer expectations, impacting loyalty and brand reputation, and driving business growth.
Gong Cha's overall customer satisfaction in the United Kingdom is 68%, with a decrease of 5.1 percentage points year-over-year. England shows a 68% CSAT. Monthly CSAT fluctuates, peaking in June 2025 at 92.86% after lower satisfaction in April and May.
Tracking the number of outlets indicates brand expansion and market penetration, directly influencing revenue and customer accessibility in the UK.
Gong Cha has 11 outlets in England, United Kingdom, between May and July 2025. There is no data available for other states. All of the brand's outlets are located in England.
Competitor analysis identifies key players vying for the same customer base, informing strategic decisions to maintain a competitive edge in the industry.
The top competitors for Gong Cha in the United Kingdom, based on cross-visitation data, include Shoryu Ramen, Old Bar, Bruncho, Wingstop, and chaiiwala, each with a cross-visitation rate of 6.25%. This indicates these brands share some customer overlap with Gong Cha.
Analyzing traffic workload by hour helps optimize staffing, manage peak times, and improve customer experience during different times of the day.
Gong Cha experiences peak traffic workload between 12:00 and 17:00, with the highest traffic around 13:00. Traffic starts increasing at 10:00, remains high through the afternoon, and declines after 18:00, with minimal activity between 22:00 and 09:00.
Understanding consumer segments (gender, generation) allows for targeted marketing, customized product offerings, and enhanced customer engagement strategies for Gong Cha.
Gong Cha's customer base shows a high affinity among women (index 131), overrepresented by 31.20%, and a lower affinity among men (index 79), underrepresented by -20.42%. There's very high affinity for Gen Y (index 201), overrepresented by 100%.