Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Excelso is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Excelso performance in the Indonesia and how they change over time
See what factors influence Excelso performance in the Indonesia and how they change over time
Available by subscription
Available by subscription
An analysis of Excelso' competitors in the Indonesia
An analysis of Excelso' competitors in the Indonesia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand's share of foot traffic, indicating competitive strength and customer preference in the cafe and restaurant industry.
Excelso holds a leading market position at the 99th percentile. This indicates a strong competitive standing. Peers like Dadar Beredar - Karawang and others also share this high position.
Customer satisfaction (CSAT) is a key performance indicator reflecting how well a brand meets customer expectations and fosters loyalty.
Overall CSAT for Excelso is 79%, a decrease of 6.3 percentage points year-over-year. Sulawesi shows high CSAT (100%), while other regions like Java, Lesser Sunda Islands, Kalimantan, and Sumatra show lower scores.
Average check reflects the typical spending per customer, a key indicator of pricing strategy effectiveness and customer purchase behavior.
Excelso's average check is 100.5K IDR, up 4.2% year-over-year. Sulawesi has the highest average check (148.8K IDR). Java's average check is 94.6K IDR.
Outlet count indicates brand reach and market penetration, reflecting expansion strategy effectiveness across different regions.
Excelso has 82 outlets in Java, indicating strong presence in that region. Kalimantan has 11, Sulawesi has 10, Sumatra has 8, Lesser Sunda Islands has 5 outlets.
Identifying top competitors via cross-visitation highlights direct rivals and shared customer base, crucial for strategic positioning.
Excelso's top competitors based on customer cross-visitation are Starbucks (8.80%), KFC (5.87%), Kopi Kenangan (5.19%), McDonald's (4.51%), and Solaria (4.29%).
Analyzing traffic workload by hour helps optimize staffing and resource allocation to match peak demand and improve customer experience.
Excelso experiences peak traffic workload between 10 AM and 8 PM, with the highest workload occurring at 6 PM (60.27%). Traffic is lowest in the early morning hours.
Understanding consumer segments by gender and generation enables targeted marketing, product development, and tailored customer experiences.
Excelso's customer base shows high affinity among men (124 index) and Gen X (185 index), suggesting these groups are overrepresented among customers. Women (70 index) and Gen Z (53 index) are underrepresented.