Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Eataly is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Eataly performance in the Italy and how they change over time
See what factors influence Eataly performance in the Italy and how they change over time
Available by subscription
Available by subscription
An analysis of Eataly' competitors in the Italy
An analysis of Eataly' competitors in the Italy
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows the brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Eataly holds a leading market performance with a percentile of 99 in Italy's Cafe & Restaurants industry, placing it in the top 1%. This indicates strong customer preference and competitive strength. Performance peers include: Trattoria Boboli, Foocaccia Food and Drink, Ciurma Palermo, I Love Poke, Ristorante Pancrazio dal 1922, and MyChef, all within the same percentile range.
Customer satisfaction (CSAT) is a key indicator of customer loyalty and the quality of brand experience, influencing long-term success.
Eataly's overall CSAT is 62%, a decrease of 6.2 percentage points year-over-year. Tuscany shows the highest CSAT at 79% with an increase of 2.1pp, while Veneto has the largest decrease, down 20.3pp to 65%. CSAT dynamically decreased from 67.44% in April 2025 to 54.19% by June 2025.
Average check reveals customer spending habits and informs pricing strategies to optimize revenue and profitability.
Eataly's overall average check is 24.9 EUR, a 2% increase year-over-year. Tuscany has the highest average check at 28.3 EUR. The average check dynamically increased from 22.80 EUR in April 2025 to 29.37 EUR by June 2025.
Outlet distribution indicates market presence and accessibility, influencing brand reach and revenue potential.
Eataly has the most outlets in Lombardy (9), followed by Lazio (7) and Piedmont (6). Emilia-Romagna, Liguria, Tuscany, Friuli – Venezia Giulia and Veneto each have only 1-2 outlets. This distribution highlights Lombardy and Lazio as key regions for Eataly's operations.
Understanding key competitors and customer cross-visitation is crucial for strategic positioning and market share analysis.
Eataly's main competitors based on customer cross-visitation are Autogrill (17.27%), McDonald's (6.16%), Starbucks (2.85%), All'Antico Vinaio (2.10%), and Gelateria La Romana (2.10%). Autogrill shows a significantly higher cross-visitation rate, suggesting it captures a substantial overlap of Eataly's customer base.
Analyzing traffic workload by hour helps optimize staffing and resource allocation to match customer demand and improve service efficiency.
Eataly experiences peak traffic workload between 12:00 PM and 6:00 PM, with the highest activity at 1:00 PM (62.16). Traffic significantly increases starting at 9:00 AM, reaches its peak in the early afternoon, and gradually decreases into the late evening.
Analyzing consumer segments informs targeted marketing strategies and product development to better meet diverse customer preferences and needs.
Eataly’s customer base shows a high affinity index for Women (82) and Men (114). Among generations, Gen X shows the strongest affinity (131), while Gen Y has an affinity of 82 and Gen Z is under-indexed at 37. This suggests targeted marketing should focus on Gen X while improving Gen Z's engagement.