Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Dunkin' is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Dunkin' performance in the Indonesia and how they change over time
See what factors influence Dunkin' performance in the Indonesia and how they change over time
Available by subscription
Available by subscription
An analysis of Dunkin'' competitors in the Indonesia
An analysis of Dunkin'' competitors in the Indonesia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile indicates brand's share of foot traffic, revealing competitive strength and customer preference.
Dunkin' in Indonesia holds a leading market position at the 99th percentile. This signifies a high degree of customer preference compared to competitors. Its peers include Yakiniku Like Grand Batam Mall, Almaz Fried Chicken - Cibinong, Boyong Resto/Boyong Kalegan/ kaliboyong camp out bound pakem Jogyakarta, Blue Sky Lounge terminal 1a, Bali Sentosa Seafood and Kayu Manis. These brands are also in the top percentile.
Customer satisfaction (CSAT) measures how happy customers are with their experiences, impacting loyalty and brand reputation.
Dunkin's overall CSAT is 72%, a slight decrease of 1.5 percentage points year-over-year. Java shows the highest CSAT at 78% with growth, while Lesser Sunda Islands has the lowest at 50% with a decrease. Fluctuations across months suggest varying customer experiences.
Average check reflects the typical amount customers spend, revealing pricing strategy effectiveness and customer spending habits.
Dunkin's overall average check is 62K IDR, a 5.5% increase year-over-year. Lesser Sunda Islands leads with 68.3K IDR. The average check fluctuates across months, reflecting promotional impacts or changes in customer spending.
Outlet count indicates brand reach and accessibility, reflecting expansion strategy and market presence.
Dunkin' has 100 outlets in Indonesia, with a strong concentration in Java (87 outlets). Sumatra and Lesser Sunda Islands each have 4 outlets. Western New Guinea and Kalimantan each have 2 outlets. Sulawesi has 1 outlet. This distribution reflects strategic market prioritization.
Identifying competitors through cross-visitation helps understand customer choices and competitive landscape.
Dunkin's top competitors based on customer cross-visitation are KFC (9.33%), Starbucks (8.29%), Pizza Hut (7.25%), Kopi Kenangan (5.44%), and McDonald's (4.92%). This indicates shared customer interest, necessitating competitive strategies.
Traffic workload by hour reveals peak times, informing staffing and resource allocation for optimal service.
Dunkin' experiences peak traffic between 10 AM and 7 PM, with the highest workload at 62.17 at 5 PM. Activity is lowest in the early morning hours. This data allows for optimized staffing and resource allocation.
Analyzing consumer segments informs targeted marketing, enhancing relevance and effectiveness of campaigns.
Dunkin' consumers show a high affinity towards women (78%), over-indexing relative to the average consumer. Additionally, Gen X (180%) shows a strong affinity, indicating they are significantly overrepresented, while Gen Z shows an affinity of 51, indicating that they are underrepresented.