Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Dunkin' is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Dunkin' performance in the Switzerland and how they change over time
See what factors influence Dunkin' performance in the Switzerland and how they change over time
Available by subscription
Available by subscription
An analysis of Dunkin'' competitors in the Switzerland
An analysis of Dunkin'' competitors in the Switzerland
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand's share of foot traffic, indicating competitive strength and customer preference within its industry.
Dunkin' in Switzerland holds a leading market position at the 97th percentile, placing it in the top 3% of brands. This signals strong customer preference and market presence. Performance peers within the same percentile: Restaurant Pizzeria Landhaus, Kani Food Kebab-Tacos, Autobahnraststätte Gunzgen Nord, Mythos, Kebi, and Restaurant Da Carlo.
Customer satisfaction (CSAT) reflects brand perception, directly impacting loyalty, repurchase rates, and positive word-of-mouth, driving business growth.
Dunkin's overall CSAT in Switzerland is 74%, a 19.2 percentage point increase year-over-year, indicating improved customer perception. In Bern, CSAT is 80%, with a growth of 21.5 percentage points. The CSAT fluctuates between 41.18% and 86.11% during the observed period, suggesting variability in customer experiences.
Average check indicates customer spending per visit, crucial for revenue optimization and understanding pricing strategy effectiveness.
Dunkin's overall average check in Switzerland is 19.1 CHF, a 29.9% increase year-over-year, showing increased spending per customer. The average check in Bern is 18.1 CHF with no growth observed during the same period. The average check remains constant at 14.38 CHF during the observed period.
Outlet count indicates brand reach and market penetration, reflecting expansion strategy and accessibility for customers.
Dunkin' has 4 outlets each in Bern and Zurich, 2 outlets each in St. Gallen, Basel-City, Lucerne and Geneva, and 1 outlet each in Solothurn and Aargau. The presence of outlets in multiple states suggests a strategic distribution across key regions.
Competitive analysis identifies key rivals and customer overlap, informing strategic positioning and differentiation efforts.
Dunkin's top competitors based on cross-visitation are McDonald's (10%), Harder Kulm (6.67%), Burger King (6.67%), Funky Chocolate Club Switzerland (6.67%), and La Péniche (6.67%). This indicates potential customer overlap and competitive dynamics within the Swiss cafe and restaurant market.
Traffic workload analysis by hour optimizes staffing, inventory, and marketing efforts to match demand patterns.
Dunkin's peak traffic workload in Switzerland occurs between 15:00 and 17:00 (3 PM to 5 PM), reaching approximately 53.30%. Traffic is minimal between midnight and 7:00 AM. This data informs staffing and resource allocation to meet customer demand effectively during peak hours.
Understanding consumer demographics enables tailored marketing, enhancing engagement and brand relevance for different groups.
Dunkin' in Switzerland shows a higher affinity among women (74%) and an over-representation for men (115%). Gen Y (127%) and Gen Z (137%) are over-represented, indicating strong engagement, while Gen X (37%) is under-indexed.