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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Dilek is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Dilek performance in the Turkey and how they change over time
See what factors influence Dilek performance in the Turkey and how they change over time
Available by subscription
Available by subscription
An analysis of Dilek' competitors in the Turkey
An analysis of Dilek' competitors in the Turkey
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance percentile reveals a brand’s share of foot traffic, showing competitive strength and customer preference in the industry.
Dilek, with a Market Performance of 99 in Turkey's Cafe & Restaurants industry, holds a leading position, placing it in the top 1% of brands. This indicates a strong market presence and customer preference relative to competitors such as Danilos Pizza, Antakya İşi Sokak Lezzetleri & Tek Tek Ocakbaşı, Cemilusta, Altuntabak restaurant cafe bar, Özcanlar Köfte and Kafe Karatay, who also hold a leading position.
Customer Satisfaction (CSAT) shows customer contentment, impacting loyalty, advocacy, and revenue, reflecting the quality of experiences and services.
Dilek's overall CSAT is 39%, a decrease of 21.5 percentage points year-over-year. The Marmara Region reflects this trend, with a CSAT of 39% and a decrease of 21.5 percentage points. This indicates a need to address and improve customer experiences to regain satisfaction levels.
Average Check reflects customer spending per visit, impacting revenue and profitability, and signaling pricing strategy effectiveness and customer value perception.
Dilek's overall Average Check is 600.4 TRY, a 17.4% increase year-over-year. The Marmara Region shows an Average Check of 600.4 TRY. This demonstrates an increase in customer spending, reflecting pricing strategy and value perception.
Outlet count reflects brand reach, impacting market presence, revenue potential, and customer accessibility, showing expansion success and competitive footprint.
Dilek has 32 outlets in the Marmara Region. This reflects Dilek's physical presence and accessibility in the region.
Competitor analysis identifies key rivals and their strengths, which informs strategic positioning, competitive advantage, and targeted marketing efforts.
Dilek's top competitors based on customer cross-visitation include Köfteci Yusuf (6.60%), Kahve Dünyası (5.08%), Sosyal Tesisleri (4.57%), Burger King (4.06%), and Midpoint (3.05%). Understanding these competitors aids in refining marketing strategies.
Traffic Workload reveals peak hours and customer flow, influencing staffing, inventory, and operational efficiency for optimal service and resource allocation.
Dilek experiences peak traffic workload between 11:00 AM and 8:00 PM, with the highest workload around 4:00 PM to 5:00 PM (59.25%). Understanding these patterns informs staffing and resource allocation strategies.
Consumer segments analysis by Gender and Generation informs targeted marketing, positioning, and product strategies based on unique needs and preferences.
Dilek's customer base shows an over-representation of women (affinity index of 104) and an under-representation of men (affinity index of 98). Gen X is significantly over-represented (affinity index of 133), while Gen Y is under-represented (affinity index of 57).