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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Costa Coffee is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Costa Coffee performance in the Malta and how they change over time
See what factors influence Costa Coffee performance in the Malta and how they change over time
Available by subscription
Available by subscription
An analysis of Costa Coffee' competitors in the Malta
An analysis of Costa Coffee' competitors in the Malta
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing competitive strength and customer preference.
Costa Coffee in Malta is in the top 2% with a market performance percentile of 98, indicating a leading market position. This shows strong customer preference relative to competitors like Amorino Gelato, San Giovanni Valletta, MYKONOS by YIAMAS, Zero Sei Trattoria, Trattoria Riccardo and Tiffany's Bistro.
Customer satisfaction (CSAT) reflects customer contentment, impacting loyalty, repurchases, and brand perception. Decreasing CSAT may indicate service delivery issues.
Costa Coffee's overall CSAT in Malta is 56%, a decrease of 13.8pp year-over-year, signaling potential issues needing attention. CSAT varies by region, with the Northern Region at 79% and the Southern Region at 38%, highlighting regional performance disparities.
Average check reveals spending per customer, influencing revenue. Tracking changes indicates pricing effectiveness, customer spending habits, and promotional impacts.
Costa Coffee's average check in Malta is EUR 8.20, down 8.1% year-over-year. The Central Region has the highest average check at EUR 11.40. Monitor trends to identify potential drivers and improve revenue strategies.
Outlet count indicates market presence and growth. Tracking this metric reveals brand reach and expansion effectiveness within different locations.
Costa Coffee has several outlets in Malta, with the Central Region leading with 5 outlets. The Northern Region has 4, followed by South Eastern Region (3), Southern Region (2) and Gozo Region (1), reflecting varied regional investment.
Identifying top competitors and cross-visitation helps refine marketing, understand customer choices, and reveal competitive advantages for strategic growth.
Costa Coffee's customers in Malta also visit Starbucks (10.77%), McDonald's and Surfside (both 7.69%), indicating shared customer interests. eeetwell and Fortizza have 4.62% cross-visitation. Analyzing these preferences informs marketing and competitive strategies.
Analyzing traffic workload by hour reveals peak times, aiding staffing, inventory, and promotional planning. Optimizing resource allocation improves customer experience.
Costa Coffee in Malta experiences peak traffic workload between 9:00 and 17:00, especially around noon (12:00). Traffic significantly decreases after 19:00, indicating the need for adjusted staffing and promotional strategies to match peak demand.
Understanding consumer segments by gender and generation guides targeted marketing. Affinity insights inform positioning, enhance engagement, and boost campaign effectiveness.
Costa Coffee's consumer base shows high affinity index for Women (84) and Men (111), Gen X (183), Gen Y (73), and Gen Z (82). Gen X shows the highest affinity, indicating significant representation in Costa Coffee's customer base. Men are overrepresented, while Women are underrepresented.