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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Coffee Lab is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Coffee Lab performance in the Greece and how they change over time
See what factors influence Coffee Lab performance in the Greece and how they change over time
Available by subscription
Available by subscription
An analysis of Coffee Lab' competitors in the Greece
An analysis of Coffee Lab' competitors in the Greece
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance reveals the brand’s share of foot traffic, showing its competitive strength and customer preference in the cafe industry.
Coffee Lab holds a leading position with a 99th percentile. This indicates a substantial brand presence, preferred by customers, and it is one of the most visited cafes compared to competitors like No Name Grill Restaurant Santorini.
Customer Satisfaction (CSAT) shows how happy customers are. Tracking CSAT helps improve services and build loyalty for sustained success.
Overall CSAT for Coffee Lab is 79%, a decrease of 7.9 percentage points year-over-year. Satisfaction varies by region, with Peloponnese showing the highest satisfaction (95%), while Macedonia and Thrace show the lowest (67%). This decline signals a need to address customer concerns.
Average Check reflects customer spending per visit, highlighting pricing strategy effectiveness and revenue potential at Coffee Lab locations.
The overall average check is 5.1 EUR, a decrease of 4.2% year-over-year. Aegean region has the highest average check at 6.7 EUR. A lower average check may indicate a need to optimize pricing or encourage higher spending per customer.
Number of Outlets shows brand reach. More stores can mean more sales and visibility, indicating brand expansion success.
Coffee Lab has 50 outlets in Attica, demonstrating a strong presence in that region. Macedonia and Thrace have 7 outlets. This geographic distribution highlights key markets and areas for potential expansion.
Understanding competitors shows who else customers visit, revealing market competition and opportunities for improvement.
Coffee Lab shares customers with McDonald's (4.41%), Gregory's (3.68%), and Goody's Burger House (3.31%). This cross-visitation data identifies key competitors and helps Coffee Lab understand shared customer bases.
Traffic Workload shows peak hours, helping to manage staff and resources for customer satisfaction and efficient service.
Traffic is highest between 8 AM and 12 PM, peaking at 11 AM (57.83%). The cafe experiences low traffic between 1 AM and 5 AM. Coffee Lab can optimize staffing during peak hours and adjust operations during off-peak times.
Consumer Segments show who visits Coffee Lab. This helps target marketing and personalize offerings for different groups to boost engagement.
Women are overrepresented among Coffee Lab customers (Affinity Index: 79), while men are significantly overrepresented (Affinity Index: 114). Gen Y is overrepresented (Affinity Index: 118), while Gen Z is underrepresented (Affinity Index: 62).