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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Coffee Island is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Coffee Island performance in the Greece and how they change over time
See what factors influence Coffee Island performance in the Greece and how they change over time
Available by subscription
Available by subscription
An analysis of Coffee Island' competitors in the Greece
An analysis of Coffee Island' competitors in the Greece
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals a brand's competitive strength and customer preference within its industry, highlighting its share of customer foot traffic.
Coffee Island is a leading brand with a market performance percentile of 99 in the Cafe & Restaurants industry in Greece. This indicates a strong market position, being in the top 1%. Performance peers in similar range include McDonald's, Gregory's, Goody's Burger House, canale restaurant, Tholoto Brunch & Restaurant, and TGI Fridays.
Customer satisfaction (CSAT) reflects customer loyalty, impacting retention and revenue. Monitoring CSAT helps identify areas for service improvement and customer experience.
Coffee Island's overall customer satisfaction is 78%, a slight decrease of 0.2 percentage points year-over-year. Aegean region shows the highest CSAT at 92% with growth of 5.9 percentage points, while Region of Crete has the largest CSAT decrease (-7.1 percentage points) to 85%. The customer satisfaction has varied during period from April to June 2025.
Average check measures the typical transaction value, influencing revenue and profitability. Tracking this KPI helps optimize pricing and promotional strategies.
The overall average check for Coffee Island is 4.4 EUR, showing a 1.2% increase year-over-year. Epirus and Western Macedonia have the highest average check at 9.6 EUR. The average check has varied between 4.22 EUR and 4.91 EUR during period from April to June 2025.
Number of outlets indicates brand reach and market penetration. Monitoring outlet distribution aids in strategic expansion and market coverage assessments.
Coffee Island has the most outlets located in Attica (169), followed by Macedonia and Thrace (116). Other regions have considerably fewer outlets, indicating potential areas for expansion.
Identifying key competitors helps understand market dynamics. Analyzing cross-visitation patterns reveals customer preferences and competitive positioning.
The top competitors for Coffee Island, based on customer cross-visitation, are Goody's Burger House (4.90%), Gregory's (3.59%), Mikel Coffee (3.59%), McDonald's (3.32%), and everest (2.36%). This indicates customers of Coffee Island also frequent these establishments.
Analyzing traffic workload by hour reveals peak times. This information optimizes staffing and resource allocation to enhance customer experience.
Coffee Island experiences peak traffic between 8 AM and 12 PM (hod 8-12), with a significant drop-off in traffic after 8 PM (hod 20). The highest traffic workload occurs at 11 AM (60.67).
Understanding consumer segments by gender and generation enables targeted marketing. Affinity insights inform tailored messaging and product positioning strategies.
Coffee Island has a high affinity with women (85% index) and men (110% index). Among generations, Gen X shows the highest affinity (132% index), followed by Gen Y (86% index), and then Gen Z (51% index), indicating varying levels of engagement across generations.