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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Citybäcker is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Citybäcker performance in the Germany and how they change over time
See what factors influence Citybäcker performance in the Germany and how they change over time
Available by subscription
Available by subscription
An analysis of Citybäcker' competitors in the Germany
An analysis of Citybäcker' competitors in the Germany
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Citybäcker's market performance is in the top 1% in Germany, indicating a leading position in the Cafe & Restaurants industry. This high percentile suggests a significant market share and strong customer preference compared to its peers like Seoul Garden, SCHMARRNSINN - Erstes Kaiserschmarrn Pop-Up Deutschlands!, Beachbar Lambsheim, coast by east Hamburg, Maydonoz Döner, and Manju, which are also within the same percentile range.
Customer satisfaction reflects the customer's happiness with the services, directly impacting loyalty and future revenue.
Citybäcker's overall customer satisfaction (CSAT) is 70%, which has decreased by 11 percentage points year-over-year. This decline suggests potential issues in service quality or customer experience that need addressing. In North Rhine-Westphalia, CSAT is also at 70% with a similar decrease, indicating a regional challenge.
Average check size shows how much customers spend per visit, revealing pricing power and customers' spending habits.
The overall average check for Citybäcker is 9.2 EUR, representing a 13.3% increase year-over-year. This indicates that customers are spending more per visit. In North Rhine-Westphalia, the average check is also 9.2 EUR, showing a consistent spending pattern across the region. This increase shows healthy business development.
Number of outlets indicates the brand's reach, reflecting market penetration and growth potential.
Citybäcker has 18 outlets in North Rhine-Westphalia. This provides information of current coverage of the brand in this region. This outlet count provides a baseline for assessing future expansion and market saturation.
Competitor analysis reveals the competitive landscape and brands competing for the same customer base.
The top competitors for Citybäcker are McDonald's (9.33%), Malzers Backstube (8%), Cafe Extrablatt (6.67%), Bäcker Beckmann (6.67%), and Bäckermeister Grobe GmbH & Co. KG (5.33%). This shows that Citybäcker's customers also frequent these brands, indicating a need to differentiate and enhance customer loyalty.
Understanding traffic patterns helps optimize staffing and resource allocation during peak and off-peak hours.
Citybäcker experiences peak traffic workload between 8 AM and 12 PM, reaching its highest point at 10 AM (60.62%). Traffic significantly decreases after 5 PM. This workload can help inform decisions about staffing levels, marketing campaigns, and promotional activities, which ensures optimal service and resource allocation.
Understanding consumer segments enables targeted marketing, improving engagement and ROI by tailoring campaigns.
Women are slightly over-represented among Citybäcker's customers (101% affinity), while men are slightly under-represented (99% affinity). Gen X shows higher affinity (109%), whereas Gen Y is slightly under-represented (97%) and Gen Z is significantly under-represented (70%).