Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
ChiCha San Chen is in the top 5% of brands
Sample of brands in the same percentile
See what factors influence ChiCha San Chen performance in the Australia and how they change over time
See what factors influence ChiCha San Chen performance in the Australia and how they change over time
Available by subscription
Available by subscription
An analysis of ChiCha San Chen' competitors in the Australia
An analysis of ChiCha San Chen' competitors in the Australia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals a brand’s share of foot traffic, indicating competitive strength and customer preference in the industry.
ChiCha San Chen's market performance is at the 95th percentile, indicating a leading position in the Cafe & Restaurants industry in Australia. This signifies strong brand preference and high foot traffic compared to competitors. Performance peers in the same percentile range include Emilio’s Ristorante The Junction, Bar Francine, Bibim Kitchen, Valentino Pizza, SUPERHIRO and Ting Hao A 띵호와.
Customer satisfaction (CSAT) reflects brand perception, influencing loyalty and repeat business, which are vital for sustainable growth.
ChiCha San Chen's overall customer satisfaction is 74%, a 14.6 percentage point increase year-over-year. In New South Wales, the CSAT is also 74%, indicating consistent customer satisfaction across locations. The trend shows a slight decrease from April (75%) to May/June (72.22%), but remains positive overall.
Number of outlets indicates brand reach and market presence, directly influencing customer accessibility and potential revenue.
ChiCha San Chen has 5 outlets in New South Wales, Australia. This indicates a limited but established presence in the region, with potential for further expansion to increase market reach.
Identifying key competitors informs strategic positioning, highlighting opportunities to differentiate and capture market share.
ChiCha San Chen's top competitors based on cross-visitation are McDonald's (17.86%), Abb Air Thai Cuisine 1982 (7.14%), 1915 Lanzhou Beef Noodles (7.14%), KFC (7.14%), and Chan Kun Kee Rhodes (7.14%). This indicates shared customer base and potential areas for competitive differentiation.
Analyzing traffic workload by hours helps optimize staffing and resource allocation to match peak demand and improve service efficiency.
ChiCha San Chen experiences peak traffic between 12 PM and 6 PM, with the highest workload around 1 PM (65.36%). Traffic is minimal before 11 AM and after 9 PM, suggesting optimal operating hours should focus on the midday to evening period.
Understanding consumer segments enables targeted marketing, improving engagement and maximizing ROI by tailoring messaging to specific groups.
Women (122 affinity index) are overrepresented among ChiCha San Chen's consumers, while men (83 affinity index) are underrepresented. Gen Z (699 affinity index) shows very high affinity. Marketing could be targeted towards these groups.