Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Charcoal Eats is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Charcoal Eats performance in the India and how they change over time
See what factors influence Charcoal Eats performance in the India and how they change over time
Available by subscription
Available by subscription
An analysis of Charcoal Eats' competitors in the India
An analysis of Charcoal Eats' competitors in the India
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reflects brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Charcoal Eats holds a leading market position at the 98th percentile in India's Cafe & Restaurants industry. This indicates strong customer preference compared to peers. Competitors like Golden Pavilion Fine Dine Restaurant, Chef Bakers, East Asia - All Day Dining, Urban Pind Restaurant, Truptee Veg Restaurant - Best Veg Restaurant in Bhubaneswar, and Satti Babu biryani - Uppal share a similar leading position.
Customer satisfaction is a key indicator of brand loyalty and service quality, directly impacting long-term revenue and brand reputation.
Charcoal Eats' overall customer satisfaction is 37%, a decrease of 40.2 percentage points year-over-year. In Maharashtra, CSAT is also 37%, down 40.1 percentage points. This signals a significant decline in customer satisfaction requiring investigation.
Average check reveals customer spending habits and menu pricing effectiveness, influencing revenue and profitability.
The average check for Charcoal Eats is INR 583.3, a 6.4% increase year-over-year. In Maharashtra, the average check is INR 610.8 with 0% of growth. This suggests customers are spending slightly more per order compared to last year.
Outlet count indicates brand reach and expansion strategy, reflecting investment in market penetration and potential revenue streams.
Charcoal Eats has 31 outlets in Maharashtra, 4 in Haryana, 2 in Delhi, and 1 in Uttar Pradesh. Maharashtra dominates the outlet distribution, signaling a strong regional presence, while other regions represent growth opportunities.
Competitive analysis identifies key rivals and their customer overlap, informing strategies for differentiation and market share growth.
Charcoal Eats' top competitors based on customer cross-visitation are McDonald's (9.09%), Pizza Hut (6.06%), Domino's Pizza (6.06%), Biryani By Kilo (6.06%), and Pop Tate's (6.06%). These brands represent alternatives customers consider, highlighting the need for unique value propositions.
Understanding traffic workload by hours helps optimize staffing, resource allocation, and marketing efforts to match peak demand.
Charcoal Eats experiences peak traffic workload between 19:00 and 22:00, with the highest activity around 21:00 (51.34%). There is significant traffic workload between 00:00 and 02:00. Traffic is minimal between 03:00 and 07:00.
Analyzing consumer segments informs targeted marketing, product development, and positioning strategies based on demographic preferences.
Women are overrepresented in Charcoal Eats' customer base (72% affinity), while men show a very high representation (108% affinity). Gen Z exhibits a high affinity (120%), Gen X has a 97% affinity, and Gen Y has a 90% affinity, indicating varying levels of engagement across generations.