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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Castello Coffee is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Castello Coffee performance in the Saudi Arabia and how they change over time
See what factors influence Castello Coffee performance in the Saudi Arabia and how they change over time
Available by subscription
Available by subscription
An analysis of Castello Coffee' competitors in the Saudi Arabia
An analysis of Castello Coffee' competitors in the Saudi Arabia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows brand’s share of foot traffic, revealing competitive strength and customer preference within the industry.
Castello Coffee's Market Performance is at the 98th percentile, which positions it as a leading brand in Saudi Arabia's Cafe & Restaurants industry. This high percentile indicates that Castello Coffee captures a significant portion of customer foot traffic compared to its competitors. Performance peers in a similar range include Give Me Five, Even Thu, WISTER | ويستر, Gold Sushi Club, Asilah Shawarma, and Jadeel.
Customer Satisfaction reflects customer loyalty and impacts brand reputation, influencing repeat business and new customer acquisition.
Castello Coffee's overall customer satisfaction (CSAT) is 82%, which decreased by 8.8 percentage points year-over-year. Medina Province shows an 83% CSAT, while Makkah Region has a 71% CSAT. The CSAT decline suggests a need to investigate and address potential issues affecting customer experiences.
Average Check reveals spending habits, reflecting pricing strategy effectiveness and customer perceived value, influencing revenue and profitability.
Castello Coffee's overall average check is 35.1 SAR, up by 1.6% year-over-year. Medina Province has an average check of 35.9 SAR, while Makkah Region has 34 SAR. The slight increase indicates customers are spending slightly more per visit, although regional differences exist.
Number of Outlets indicates market reach, impacting brand visibility and accessibility, driving revenue potential and competitive positioning.
Castello Coffee has a total of 31 outlets. Medina Province has 22 outlets, Makkah Region has 7 outlets, Tabuk Province has 1 outlet, and Ḥa'il Province has 1 outlet. The concentration of outlets in Medina Province indicates a stronger presence in that region.
Competitor analysis helps understand market dynamics, enabling strategic positioning, competitive advantage, and informed decision-making.
The top competitors for Castello Coffee, based on customer cross-visitation, are Al Baik (13.25%), Dunkin' (9.40%), Barn's | بارنز (8.97%), McDonald's (7.26%), and Kudu (6.84%). These brands represent alternative choices for Castello Coffee's customers.
Traffic workload analysis reveals peak hours, enabling resource allocation, staff optimization, and improved customer service.
Castello Coffee experiences the highest traffic workload between 21:00 and 23:00, peaking at 54.51% at 22:00. The lowest workload is between 02:00 and 05:00, indicating significantly lower customer activity during these hours. Adjusting staffing levels to match these fluctuations could improve efficiency.
Analyzing consumer segments by Gender and Generation informs targeted marketing and positioning strategies for maximum effectiveness.
Castello Coffee's customer base shows a high affinity for women (62%), and the men affinity index is 116%. Gen X affinity index is 176%, while Gen Y affinity index is 97%. This suggests Gen X are over-represented compared to the average consumer, and Gen Y are about average.