Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Burger & Lobster is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Burger & Lobster performance in the Malaysia and how they change over time
See what factors influence Burger & Lobster performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Burger & Lobster' competitors in the Malaysia
An analysis of Burger & Lobster' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance percentile reflects a brand's share of foot traffic, revealing its competitive strength and customer preference.
Burger & Lobster holds a leading position in Malaysia's Cafe & Restaurants industry with a Market Performance percentile of 99. This indicates a strong market presence and high customer preference compared to competitors like Sushi Mentai, 农耕记湖南菜 Nong Geng Ji @ The Exchange TRX, Arashi Shabu-Shabu, myPizzaLab, Paradise Dynasty, and Kuroma Buffet & Dining, who are in the same performance range.
CSAT shows how well brand’s products/services meet customer needs, affecting loyalty and repurchase rates. It reflects overall brand perception.
Burger & Lobster demonstrates high customer satisfaction in Malaysia, with an overall CSAT of 93%, a significant 18 percentage point increase year-over-year. Kuala Lumpur shows a higher CSAT (96%) with a growth of 21.2pp, while Pahang has a CSAT of 78% with a smaller growth of 3.3pp. This indicates strong positive customer experiences, particularly in Kuala Lumpur.
Average check is a key revenue indicator reflecting customer spending habits and pricing strategy effectiveness, crucial for profitability.
Burger & Lobster's average check in Malaysia is 207.6 MYR, up 8.1% year-over-year, suggesting increased spending per customer. Kuala Lumpur has an average check of 208.5 MYR, while Pahang's average check is 197 MYR. These values indicate effective pricing strategies and customer willingness to spend.
Outlet count indicates brand reach and expansion, impacting market share and accessibility for consumers across different locations.
Burger & Lobster currently operates one outlet each in Kuala Lumpur and Pahang, Malaysia. The equal distribution suggests a balanced market presence across these key regions. Further expansion could increase market share.
Competitor analysis reveals market dynamics and brand positioning, informing strategies to gain competitive advantages and customer loyalty.
Burger & Lobster's customers in Malaysia also frequently visit DÔME (2.92%), Village Park Restaurant (2.92%), Nando's (2.34%), ZUS Coffee (1.75%), and Samad Al Iraqi Restaurant (1.75%). These brands represent key competitors capturing similar customer segments, thus indicating shared consumer preferences.
Traffic workload shows peak hours, allowing for efficient staffing and resource allocation to maximize customer service and revenue.
Burger & Lobster's peak traffic workload in Malaysia occurs between 12:00 PM and 8:00 PM, with the highest activity around 7:00 PM (80.86). There is no traffic between 10:00 PM and 9:00 AM. Staffing and resource allocation should align with these peak hours to optimize service.
Consumer segments help brands tailor marketing, matching products/services with specific demographic traits, maximizing appeal.
Burger & Lobster's customer base shows a slightly higher affinity towards women (103) than men (98). Gen X has an affinity of 100. Gen Y (98) and Gen Z (97) are under-indexed, suggesting they are not as strongly represented. Marketing should consider these preferences.