Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Ben's Bubble Tea is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Ben's Bubble Tea performance in the South Africa and how they change over time
See what factors influence Ben's Bubble Tea performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of Ben's Bubble Tea' competitors in the South Africa
An analysis of Ben's Bubble Tea' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the Cafe & Restaurants industry.
Ben's Bubble Tea holds a leading position with a percentile of 97, placing it in the top 3% of brands. This indicates strong market presence and high customer preference compared to peers like Donna Modern Italian, Noodle Box, Uncle Harry's Roadhouse, Aroma, Elephant & Co Pavilion, and PARADISO which are in the same percentile range.
Customer Satisfaction (CSAT) indicates the degree to which customers' needs and preferences are met by the brand's products and services.
Ben's Bubble Tea shows a strong customer satisfaction with an overall CSAT of 83%, a 2 percentage point increase year-over-year. The Western Cape region stands out with a CSAT of 97%, reflecting very high customer approval in this area. The CSAT dynamic data indicates high satisfaction levels, especially in May 2025.
Number of Outlets represents the brand's physical presence and market coverage, affecting accessibility and brand visibility.
Ben's Bubble Tea has a presence across South Africa, with 5 outlets in Western Cape, 4 in KwaZulu-Natal, and 3 in Gauteng. The distribution across these states indicates strategic market coverage. Western Cape has the highest number of outlets.
Competitor analysis shows the competitive landscape, identifying key players that attract similar customer segments.
Ben's Bubble Tea shares customer base with Ocean Basket, Kings Meat Deli Castle Walk, Aroma Coffee, Gravity halaal food, and Wimpy, each having a 16.67% cross-visitation rate. This suggests these brands attract a similar customer segment.
Traffic Workload highlights peak operational times, aiding in resource allocation and staffing to meet customer demand.
Ben's Bubble Tea experiences peak traffic between 11 AM and 6 PM, with the highest workload around 1 PM. Lower traffic occurs in the morning and significantly decreases after 8 PM. This indicates customer preferance for afternoon services.