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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Benedetti's is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Benedetti's performance in the Mexico and how they change over time
See what factors influence Benedetti's performance in the Mexico and how they change over time
Available by subscription
Available by subscription
An analysis of Benedetti's' competitors in the Mexico
An analysis of Benedetti's' competitors in the Mexico
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand strength, showing competitive positioning and customer preference within the Cafe & Restaurants industry.
Benedetti's, with a market performance percentile of 99, is a leading brand in Mexico's Cafe & Restaurants industry. This top 1% position indicates a substantial share of foot traffic and strong customer preference compared to peers like Sapore d Italia, Tótem, Nikkori, La Casa Del Antojito, Barrio Napoli Pizzeria, and Pockets, who are in the same range.
CSAT reflects customer happiness, directly impacting loyalty and revenue. Monitoring changes helps proactively address concerns and improve service quality.
Benedetti's overall customer satisfaction (CSAT) in Mexico is 60%, a decrease of 7.8 percentage points year-over-year. The State of Mexico shows 50% satisfaction, while Colima is at 35%. San Luis Potosí shows the highest CSAT at 76%, but with a significant decrease of 17.6 percentage points. This decline signals a need for service improvements, especially in States with largest drop.
Average check value shows how much customers spend per visit and is essential for revenue analysis, pricing strategies, and profitability.
The overall average check for Benedetti's is 212.5 MXN, a decrease of 5.7% year-over-year, indicating customers are spending slightly less per visit. The State of Mexico reports an average check of 203.8 MXN with no change. A decreasing average check might warrant investigation into menu pricing or promotional strategies.
Outlet count indicates brand reach and market coverage. Monitoring growth or decline informs expansion strategies and regional performance analysis.
Benedetti's has a varying number of outlets across different states in Mexico. Colima has the most with 18 outlets, followed by the State of Mexico with 13. Aguascalientes has 3, while Morelos, San Luis Potosí, and Hidalgo each have 2. Querétaro, Michoacán, Oaxaca and Jalisco have 1 outlet each. The distribution of outlets highlights key operational areas.
Identifying top competitors helps refine marketing strategies and identify areas for differentiation and competitive advantage to increase customer loyalty.
Benedetti's main competitors, based on cross-visitation from its customers, include Starbucks (10%), McDonald's (7.14%), Little Caesars Pizza (7.14%), Chubbies Burger (4.29%), and La Casa de Toño (4.29%). These insights enables strategic initiatives.
Traffic workload shows peak hours, helping optimize staffing, manage resources, and enhance customer experience during high-demand periods.
The traffic workload for Benedetti's peaks between 12:00 PM and 8:00 PM, with the highest traffic around 6:00 PM (61.71). Traffic is minimal during early morning hours (0:00 AM to 7:00 AM). This data suggests optimal staffing to manage lunch and dinner rushes effectively.
Understanding consumer segments ensures targeted marketing, product development, and personalized customer experiences that drive engagement and loyalty.
Benedetti's customers show higher affinity towards women, with an affinity index of 71, suggesting this segment is somewhat underrepresented compared to the average. The Men affinity index is 119, indicating higher-than-average engagement from this group. The Gen Y segment exhibits a high affinity index of 176.