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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
20 Grams is in the top 4% of brands
Sample of brands in the same percentile
See what factors influence 20 Grams performance in the Kuwait and how they change over time
See what factors influence 20 Grams performance in the Kuwait and how they change over time
Available by subscription
Available by subscription
An analysis of 20 Grams' competitors in the Kuwait
An analysis of 20 Grams' competitors in the Kuwait
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the Cafe & Restaurants industry.
20 Grams holds a Market Performance percentile of 96 in Kuwait's Cafe & Restaurants sector, placing it among the leading brands (top 4%). This indicates strong competitive positioning and customer preference relative to peers like Nara Restocafe, Sabaidee Thai Restaurant, Folio Bistro & Bakery, luma, Arabiata Hawaly, and Cantina, all positioned at the same 96 percentile.
Customer Satisfaction (CSAT) indicates customer loyalty and brand perception, impacting revenue, reputation, and long-term business success.
20 Grams exhibits high customer satisfaction, with an overall CSAT score of 92%, up 8.7 percentage points year-over-year. Notably, the Capital Governorate shows 100% satisfaction, reflecting a strong local market presence and effectiveness of localized strategies, although based on approximated data between April and June 2025.
Number of Outlets indicates brand reach and market coverage. Expansion strategies directly impact revenue and brand visibility.
20 Grams has a total of 12 outlets distributed across Kuwait. The Capital Governorate leads with 7 outlets, followed by Farwaniya Governorate with 3, and Hawalli Governorate with 2. This distribution shows a concentration in the capital region, suggesting potential for expansion in other governorates.
Competitor analysis identifies key rivals and cross-visitation patterns. This informs competitive strategies and reveals shared customer base.
Customers of 20 Grams also frequent Coffee Bean & Tea Leaf and PICK (20% cross-visitation), Starbucks, Ananas and McDonald's (12% cross-visitation). This cross-visitation highlights these brands as key competitors, suggesting opportunities to differentiate offerings and capture a larger share of the shared customer base.
Traffic Workload reveals peak hours, optimizing staffing and resource allocation to enhance customer experience and operational efficiency.
20 Grams experiences peak traffic workload between 20:00 (8 PM) and 21:00 (9 PM), reaching 52.88. Traffic is also high between 14:00 (2 PM) and 15:00 (3 PM) at 48.64. These insights enable optimized staffing, inventory management, and targeted promotions during peak hours to maximize sales and customer satisfaction.