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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Z!Eats (Formerly Zoup!) performance in the United States and how they change over time
See what factors influence Z!Eats (Formerly Zoup!) performance in the United States and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
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Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Z!Eats (Formerly Zoup!)' competitors in the United States
An analysis of Z!Eats (Formerly Zoup!)' competitors in the United States
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Z!Eats (Formerly Zoup!) is in the top 2% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows a brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Z!Eats (Formerly Zoup!) has a MARKET PERFORMANCE of 98, indicating a leading position in the Cafe & Restaurants industry in the United States. This means it's in the top 2% of brands, showing high customer preference. Performance peers include Jeju Noodle Bar, San Francisco Giants Club House, K-TOWN Korean BBQ & Hot Pot, Lou Mitchell's, Meraki Greek Bistro, and The Crack of Dawn Cafe, all within the same range.
Customer satisfaction reflects customer loyalty and predicts future business performance, highlighting areas for improvement.
Z!Eats (Formerly Zoup!) has an overall customer satisfaction of 78%, up 5.8 percentage points year-over-year. Georgia shows the highest satisfaction at 93% with a 32pp growth, while Pennsylvania shows a decrease of -4.5pp to 88%. CSAT varied between 67.57% and 80.29% during the period from May to July 2025, showing recent improvement in customer sentiment.
Average check indicates customer spending habits and pricing effectiveness, crucial for revenue management.
The overall average check for Z!Eats (Formerly Zoup!) is $23.4, a 28.7% increase year-over-year. Ohio has the highest average check at $30.2, while Michigan's is $15.7. The average check ranged from $16.25 to $29.63 between May and July 2025, indicating a significant increase in customer spending over the observed period.
Outlet count indicates market reach and brand presence, reflecting expansion and growth potential.
Z!Eats (Formerly Zoup!) has the most outlets in Michigan (10), followed by Ohio (8). Other states with outlets include Colorado, Illinois, and Pennsylvania (3 each), and Indiana, Virginia, South Dakota, Delaware, and Georgia (1 each). This distribution reveals a strong presence in the Midwest, with smaller footprints elsewhere.
Identifying key competitors helps refine strategies and differentiate offerings to gain a competitive edge.
The top competitors for Z!Eats (Formerly Zoup!), based on cross-visitation, include Namaste Biryani - Indian Restaurant (29.70%), Namaste Biryani - Indian Restaurant (TakeOut/Delivery) (18.81%), Paradise Biryani Pointe (18.81%), Paradise - Indian Cuisine (7.92%), and McDonald's (6.93%). This suggests a significant overlap of customers interested in Indian cuisine, signaling potential areas for menu diversification or marketing differentiation.
Understanding traffic patterns allows for optimal staffing and resource allocation, improving operational efficiency.
Z!Eats (Formerly Zoup!) experiences peak traffic between 11 AM and 2 PM, with the highest workload at 12 PM (66.68%). Traffic is minimal between 8 AM and 10 AM (11%), and declines significantly after 7 PM, with almost no traffic after 8 PM. Staffing should be optimized to match these peak hours.
Analyzing consumer segments informs targeted marketing, improving engagement and relevance by understanding customer preferences.
Women show a higher affinity (115%) towards Z!Eats (Formerly Zoup!) compared to men (86%). Gen X has the highest affinity (165%), followed by Gen Z (106%), while Gen Y is underrepresented (73%). Targeted marketing could emphasize the preferences of women and Gen X to maximize engagement.