Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
See what factors influence X.o Suki performance in the Indonesia and how they change over time
See what factors influence X.o Suki performance in the Indonesia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
An analysis of X.o Suki' competitors in the Indonesia
An analysis of X.o Suki' competitors in the Indonesia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·May – Jul 25
X.o Suki is in the top 1% of brands
Sample of brands in the same percentile
Cafe & Restaurants
Market performance percentile indicates brand's foot traffic share, reflecting competitive strength and customer preference in the industry.
X.o Suki's market performance is at the 99th percentile, which defines brand's position as leading. This signifies a strong market presence and high customer preference compared to its peers like Lamama Asian Cafe And Bakery, Hai Pin Chinese Resto, LIN 林, Kimukatsu Ambarukmo Plaza, Momoyo Pd Aren, and Shichirin.
CSAT measures customer happiness, which impacts loyalty and brand reputation, crucial for business growth. High CSAT often correlates with repeat business.
X.o Suki demonstrates strong customer satisfaction with an overall CSAT of 96%, a 6.9pp increase year-over-year. Sumatra and Sulawesi regions show 100% satisfaction, while Java has 93%. This indicates overall positive customer experiences, with slight variations across regions.
Average check reflects customer spending per visit, influencing revenue. Monitoring it helps optimize pricing and promotions for profitability.
X.o Suki's overall average check is 145.8K IDR, a 19.9% decrease year-over-year. Java has the highest average check at 179.2K IDR. The decline suggests a need to analyze pricing strategies and customer spending behavior.
Outlet count indicates brand reach and expansion progress. More outlets can mean greater accessibility and higher market share potential.
X.o Suki has a total of 15 outlets across Indonesia, with 7 in Java, 4 in Sumatra, 2 in Kalimantan and 2 in Sulawesi. The distribution highlights Java as the primary market, with opportunities for expansion in other regions.
Identifying competitors through cross-visitation uncovers shared customer bases, enabling strategic positioning and marketing efforts.
X.o Suki shares customers with Starbucks (5.63% cross-visitation), Pizza Hut (4.23%), Ikan Bakar Cianjur (4.23%), Sambal Bakar Indonesia (2.82%), and Fore Coffee (2.82%). This suggests these brands compete for the same customer base, requiring X.o Suki to differentiate effectively.
Traffic workload by hour helps optimize staffing and resource allocation to meet customer demand efficiently throughout the day.
X.o Suki's peak traffic occurs between 17:00 and 20:00, with the highest workload at 19:00 (63.67%). Traffic is minimal during the early morning hours. This data can inform staffing and promotional strategies to maximize peak-hour revenue.
Consumer segment analysis by gender and generation enables targeted marketing and product positioning to maximize engagement and ROI.
X.o Suki's customer base shows affinity with women (140 index) and Gen Z (158 index). Men show an under-indexed affinity (67 index), as well as Gen X (79 index) and Gen Y (74 index). Marketing should target higher-affinity segments while exploring strategies to attract under-indexed groups.