Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence WatchHouse performance in the United Kingdom and how they change over time
See what factors influence WatchHouse performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of WatchHouse' competitors in the United Kingdom
An analysis of WatchHouse' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
WatchHouse is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand’s share of foot traffic, revealing competitive strength and customer preference.
WatchHouse's market performance is at the 99th percentile, marking it as a leading brand in the Cafe & Restaurants industry in the United Kingdom. This high percentile signifies a strong market position with significant customer preference compared to its peers such as Steak and Company, Café Rouge, Taste of Lahore, TORO's Steakhouse, Caprinos Pizza, and Fazenda Rodizio Bar & Grill, who are also in a similar high-performance range.
CSAT reflects customer happiness. Tracking changes helps identify areas for service improvement and ensures loyal customer base.
WatchHouse's overall customer satisfaction (CSAT) is 88%, a slight decrease of 0.1 percentage points year-over-year. England shows a CSAT of 88%, also with a slight decrease. This indicates generally positive customer experiences, but signals a need to monitor and address any potential factors causing the slight decline to maintain high service quality.
Average check reveals spending habits. Monitoring its trend informs pricing strategies and highlights revenue opportunities.
WatchHouse's overall average check is £14.60, an increase of 11.7% year-over-year. In England, the average check is £14.60. The increased average spend suggests customers are purchasing more or higher-priced items, indicating successful upselling or increased customer value per visit.
Outlet count indicates expansion. Growth reflects business success and ability to reach a wider customer base.
WatchHouse has 20 outlets in England. This fixed number for the reported period suggests a stable presence in the region. The focus may be on optimizing performance within existing locations rather than rapid expansion during this period.
Identifying competitors helps refine strategy. Understanding who shares customers reveals areas for differentiation.
WatchHouse's top competitors based on customer cross-visitation are Dishoom (6.37%), Flat Iron (4.69%), GAIL's Bakery (4.02%), Blank Street Coffee (3.18%), and ZULA (3.02%). This shows customers who visit WatchHouse also frequent these brands, suggesting similar customer preferences or location proximity. Identifying the need for strategies to attract those customer to stay only with WatchHouse.
Traffic workload indicates peak hours. Optimize staffing and resource allocation to enhance service during busy times.
WatchHouse experiences peak traffic between 10 AM and 2 PM, with the highest workload at 11 AM (60.64%) and 12 PM (60.36%). There is also significant traffic at 9 AM (47.99%). Minimal activity occurs from 6 PM to 7 AM. This workload is indicative of a strong breakfast/lunch presence.
Consumer segments inform targeting. Understanding demographics enables tailored marketing and personalized experiences.
Women (104 affinity index) and Gen Y (121 affinity index) are overrepresented among WatchHouse's consumers, while Gen X (84 affinity index) is underrepresented. Affinity index is above average among GenZ (104) and below average among Men (97), indicating these groups engage with the brand at levels close to the average consumer.