Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Tonle performance in the Cambodia and how they change over time
See what factors influence Tonle performance in the Cambodia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Tonle is in the lower 41% of brands
Sample of brands in the same percentile
An analysis of Tonle' competitors in the Cambodia
An analysis of Tonle' competitors in the Cambodia
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Tonle's market performance is in the lower 41%, indicating a below-average market standing. This means Tonle captures less foot traffic compared to competitors. Performance peers in the same percentile range include Eleven One Kitchen, ROBAM PUB STREET, One Edition Coffee, Lavender Café - Food & Drink, WAT CHOCOLATE, and GēGē Kitchen HotPot (Boeung Snor).
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Higher CSAT often correlates with repeat business.
Tonle's overall CSAT is 77%, a 1.7 percentage point increase year-over-year, indicating improved customer happiness. Siem Reap shows high satisfaction (94%), while Phnom Penh has lower satisfaction (58%) with a decrease of 10.6 percentage points. This suggests a need to focus on improving customer experience in Phnom Penh.
Number of outlets indicates brand reach and market presence. Growth in outlets can signify expansion and increased accessibility for customers.
Tonle has a total of 17 outlets across Cambodia. Siem Reap has the highest number of outlets (6), followed by Phnom Penh (5). Kampong Cham, Takeo, Prey Veng, Tbong Khmum, Stung Treng and Pursat each have 1 outlet.
Identifying competitors helps understand the competitive landscape and benchmark performance. Cross-visitation reveals shared customer base and potential market overlap.
Tonle's customers also frequently visit Old Place Pub & Restaurant, SCORE Sports Bar & Grill Phnom Penh, ភោជនីយដ្ឋាន ល្មុតទុំ, Lyky Seafood Restaurant, and Starbucks, with a cross-visitation rate of 6.45%. This indicates these brands compete for the same customer base.
Traffic workload by hour reveals peak and off-peak times, enabling efficient staffing and resource allocation to meet customer demand.
Tonle experiences peak traffic workload between 11 AM and 7 PM, with the highest activity around 6 PM (48.29). Traffic is lowest during the early morning hours (1 AM to 5 AM). This data helps optimize staffing and promotions based on hourly demand.
Analyzing consumer segments by gender and generation informs targeted marketing and positioning strategies, enhancing engagement and ROI.
Tonle's customer base shows a higher affinity for Men (index 117) compared to Women (index 77). Among generations, Gen X is significantly overrepresented (index 191), while Gen Y is slightly underrepresented (index 92). This suggests marketing efforts should consider the preferences and behaviors of Gen X and male customers.