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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Tim Hortons performance in the Kuwait and how they change over time
See what factors influence Tim Hortons performance in the Kuwait and how they change over time
Available by subscription
Available by subscription
An analysis of Tim Hortons' competitors in the Kuwait
An analysis of Tim Hortons' competitors in the Kuwait
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Tim Hortons is in the top 2% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's foot traffic share, revealing its competitive strength and customer preference in the Cafe & Restaurants industry.
Tim Hortons holds a leading market performance percentile of 98 in Kuwait's Cafe & Restaurants industry. This indicates a strong competitive position, placing it in the top 2% of brands, suggesting high customer preference compared to peers like Mais Alghanim, Midar, Kumar مطعم كومار, Chipotle, FAAT - Food At Any Time, and Balqees who share the same percentile.
Customer satisfaction is a key indicator of brand loyalty and service quality, directly impacting customer retention and positive word-of-mouth referrals.
Tim Hortons in Kuwait demonstrates strong customer satisfaction, with an overall CSAT of 95%, a 5.1pp increase year-over-year. Capital Governorate shows the highest CSAT at 100%, followed by Ahmadi Governorate at 97%, and Hawalli Governorate at 92%. This indicates generally high service quality and customer experience across Kuwait.
Average check reflects customer spending per visit, indicating pricing strategy effectiveness and customer purchasing behavior at Tim Hortons.
Tim Hortons in Kuwait has an overall average check of 5.6 KWD, an 11.3% increase year-over-year. Mubarak al-Kabir Governorate exhibits the highest average check at 9.5 KWD, while Ahmadi Governorate has an average check of 5 KWD, and Hawalli Governorate reports 4.5 KWD. This suggests regional variations in customer spending habits.
Number of outlets indicates brand's market reach and accessibility, influencing customer convenience and overall brand visibility in Kuwait.
Tim Hortons in Kuwait has a total of 11 outlets. Ahmadi Governorate has the highest number of outlets (4), followed by Hawalli Governorate (3), Capital Governorate (2), and Farwaniya and Mubarak al-Kabir Governorates each with 1 outlet. This distribution reflects Tim Hortons' physical presence and market coverage across Kuwait.
Analyzing competitors helps understand brand positioning, identify threats, and refine strategies for gaining competitive advantage in Kuwait.
The top competitors of Tim Hortons in Kuwait, based on cross-visitation, are Raising Cane's Chicken Fingers (10.64%), The Cheesecake Factory (10.64%), Tim Hortons (8.51%), Caribou Coffee (8.51%), and The Lake (6.38%). This indicates that customers who visit Tim Hortons also frequent these establishments, highlighting potential areas for competitive analysis and differentiation.
Traffic workload analysis helps optimize staffing and resource allocation based on peak hours, ensuring smooth operations and enhanced customer experience.
Tim Hortons in Kuwait experiences peak traffic workload between 6 PM (52.29%) and 10 PM (62.26%), with the highest traffic around 9 PM (60.97%) and 10 PM (62.26%). The lowest traffic workload occurs between 2 AM (22.56%) and 5 AM (23.53%). This data enables efficient staffing and resource management during peak and off-peak hours.
Understanding consumer segments is strategically important for targeted marketing and positioning, tailoring efforts to resonate with specific groups.
Tim Hortons' customer base in Kuwait shows high affinity towards men (109%) and Gen X (131%). The affinity for women is 82%, and Gen Y is 73%, indicating they are somewhat less represented compared to average consumers. This segmentation highlights opportunities to refine marketing strategies based on demographic preferences.