Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence The Coffee Emporium performance in the Australia and how they change over time
See what factors influence The Coffee Emporium performance in the Australia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of The Coffee Emporium' competitors in the Australia
An analysis of The Coffee Emporium' competitors in the Australia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
The Coffee Emporium is in the top 2% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile indicates brand's foot traffic share, revealing competitive strength and customer preference in the industry.
The Coffee Emporium's market performance is at the 98th percentile, marking it as a leading brand in the Australian Cafe & Restaurant industry. This shows a strong market presence. Peers in the same top tier include Kin Pan-Asian Kitchen & Bar, PR Korean Restaurant Lidcombe, BurgerHero, Mecca Bah Sydney, Caffe Primo and 8 at Trinity.
Customer satisfaction (CSAT) reflects brand perception, impacting loyalty and revenue. Monitoring CSAT helps identify areas for service and product improvement.
The Coffee Emporium's overall customer satisfaction is 75%, a decrease of 5.6 percentage points year-over-year. New South Wales shows 75% satisfaction, while Queensland has 64%. This decline signals a need to investigate and address factors impacting customer experience to maintain loyalty.
Average check (AvgCheck) reflects customer spending per visit, indicating pricing strategy effectiveness and customer value perception, crucial for revenue optimization.
The Coffee Emporium's overall average check is 24.4 AUD, down 22.7% year-over-year, suggesting customers are spending less per visit. Average check in New South Wales is 24.5 AUD. Declining average check requires investigation into pricing, menu appeal, or spending habits.
Number of outlets indicates brand reach and market penetration, directly influencing accessibility and revenue potential within the Cafe & Restaurants industry.
The Coffee Emporium has 23 outlets in New South Wales and 4 in Queensland, indicating a stronger presence in New South Wales. This distribution affects brand accessibility and market saturation in each state, influencing revenue potential.
Identifying top competitors based on customer cross-visitation reveals direct rivals and shared customer base, informing competitive strategies and market positioning.
The top competitors for The Coffee Emporium, based on customer cross-visitation, are McDonald's (16.67%), Hungry Jack's Burgers (11.11%), XS Espresso (9.26%), Gloria Jean's Coffees (7.41%), and El Jannah Chicken (5.56%). This shows shared customers and highlights key brands.
Understanding traffic workload by hour (HOD) helps optimize staffing, resource allocation, and service efficiency to meet peak demand and ensure customer satisfaction.
The Coffee Emporium experiences peak traffic between 7 AM and 12 PM, with the highest workload around 12 PM (60.99%). Traffic gradually decreases after 12 PM. There is almost no activity between 9 PM and 5 AM. This informs staffing and resource management strategies to meet customer needs.
Analyzing consumer segments by gender and generation informs targeted marketing and positioning, leveraging affinity insights to optimize engagement and brand relevance.
The Coffee Emporium demonstrates high affinity with women (affinity index 128) and Gen Y (affinity index 170). Women are over-represented among The Coffee Emporium's customers, as are those in Gen Y. This provides insights for marketing and product strategies.