Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Shangri-La performance in the India and how they change over time
See what factors influence Shangri-La performance in the India and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Shangri-La' competitors in the India
An analysis of Shangri-La' competitors in the India
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Shangri-La is in the lower 29% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile indicates brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Shangri-La's MARKET PERFORMANCE is in the lower 29%, indicating a below average market position. This means Shangri-La captures less foot traffic compared to most competitors. Performance peers in the same percentile include The Sorrento, Fusion Grove, Chanakya Restaurant, IHNCA DHABA, Mana Samskruthi Pure Veg Restaurant Shankarpally, and GujRaj Veg Restaurant.
Customer satisfaction (CSAT) reflects customer happiness, influencing loyalty and brand reputation, which directly impacts revenue and growth.
Shangri-La's overall CSAT is 88%, a 5 percentage point increase year-over-year, indicating improved customer happiness. However, CSAT in Karnataka is 76%, a decrease of 12.7 percentage points, suggesting a need for focused improvement efforts in that state.
Average check reveals spending habits, crucial for menu optimization and revenue strategies, reflecting customer value and purchasing power.
Shangri-La's overall average check is 1.3K INR, a 5.6% decrease year-over-year, suggesting customers are spending slightly less per visit. Delhi has an average check of 1.6K INR, while Karnataka has 1.1K INR, indicating regional differences in spending.
Outlet count indicates brand reach and market presence, influencing accessibility and potential customer base, driving revenue and expansion.
Shangri-La has 4 outlets each in Karnataka and Delhi, 2 in Maharashtra, and 1 each in Arunachal Pradesh and Uttarakhand. This distribution shows a concentration in certain states, with opportunities for expansion in others.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and differentiation efforts for market advantage.
Shangri-La's top competitors based on customer cross-visitation are FIO - Cookhouse & Bar (14.75%), The 13th Floor (6.56%), Chowman (3.28%), Toscano (3.28%), and Haldiram's (3.28%). This indicates customers who visit Shangri-La also frequent these establishments.
Traffic workload by hour optimizes staffing and resource allocation, ensuring efficient service and maximizing revenue during peak times.
Shangri-La experiences peak traffic workload between 2 PM and 4 PM (hod 14-16), with the highest workload at 3 PM (hod 15) at 60.14%. Traffic is lowest between 4 AM and 6 AM (hod 4-6). This data helps optimize staffing levels throughout the day.
Understanding consumer segments enables targeted marketing, tailoring products and messaging to specific demographics for increased engagement and ROI.
Shangri-La's customer base shows a higher affinity towards women (87) compared to men (106). Among generations, Gen Z shows the highest affinity (183), followed by Gen Y (95), and Gen X (52). This suggests targeted marketing towards Gen Z and women may be effective.