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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Sahana performance in the Sri Lanka and how they change over time
See what factors influence Sahana performance in the Sri Lanka and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Sahana' competitors in the Sri Lanka
An analysis of Sahana' competitors in the Sri Lanka
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Sahana is in the top 3% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows a brand’s share of foot traffic, revealing its competitive strength and customer preference in the cafe & restaurants industry.
Sahana's market performance is at the 97th percentile, which indicates a leading position in Sri Lanka's Cafe & Restaurants industry. This means Sahana captures a significant portion of customer traffic compared to its peers. Competitors in the same range include Department of Coffee, AQUA Pizza, Dutch Bank Cafe, Tango Restaurant, K40 Mirissa Restaurant and MENYA HANABI SRI LANKA.
Customer satisfaction reflects customer loyalty and brand perception. Tracking CSAT helps identify areas for improvement and ensure customer retention.
Sahana's overall customer satisfaction (CSAT) is 55%, a decrease of 36.8 percentage points year-over-year. The Southern Province shows a CSAT of 57%, down by 35.4 percentage points. The monthly CSAT trend varied between 43.48% and 60.98% during the reporting period, indicating fluctuating customer sentiment.
Average check indicates the average spending per customer. Monitoring this KPI helps optimize pricing strategies and understand customer spending habits.
Sahana's overall average check is 1.1K LKR, which is up 15.4% year-over-year. In the Southern Province, the average check is 1.2K LKR, showing no growth from the previous year. Monthly average check varied between 1027.78 LKR and 1216.67 LKR.
Number of outlets indicates brand reach and market penetration. Tracking outlet distribution helps assess geographic coverage and expansion opportunities.
Sahana has a total of 16 outlets. The distribution across provinces is as follows: Southern Province (7), Western Province (6), Sabaragamuwa Province (1), Northern Province (1), and Eastern Province (1).
Competitor analysis helps to understand the competitive landscape and identify key players influencing the market.
Sahana's top competitors based on cross-visitation are KFC (17.19%), Barista (12.5%), P&S (Perera & Sons) (12.5%), Street Burger (7.81%), and Madeena Beach Hotel (6.25%). These brands are frequently visited by Sahana's customers.
Traffic workload shows customer foot traffic patterns. Understanding peak hours allows for optimized staffing and resource allocation.
Sahana experiences peak traffic workload between 15:00 and 18:00, reaching a high of 52.37% at 17:00. Traffic is lowest between 1:00 and 4:00, with the lowest workload of 4.11% at 4:00.
Understanding consumer segments helps to tailor marketing strategies and product offerings to different customer groups.
Sahana's customer base shows high affinity toward women (97%) and men (102%), indicating near-equal representation. Among generations, Gen X shows an over-representation with an affinity index of 175%, while Gen Y has an affinity index of 100%.