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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Sahana performance in the Sri Lanka and how they change over time
See what factors influence Sahana performance in the Sri Lanka and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Sahana' competitors in the Sri Lanka
An analysis of Sahana' competitors in the Sri Lanka
In Cafés & Restaurants
·Jul – Sep 25
Sahana is in the lower 34% of brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Sahana's market performance is at the 34th percentile, indicating a below average market standing. This means Sahana captures less foot traffic compared to most competitors in Sri Lanka's Cafe & Restaurants industry. Performance peers in the same percentile range include The Layover - Havelock City Mall, Fika, Pick N'Mix Restaurant, The Jaffna Grill, Nami Cafe, and Marine Spice.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Monitoring CSAT helps identify areas for improvement.
Sahana's overall customer satisfaction is 59%, a significant decrease of 29.3 percentage points year-over-year. This decline suggests potential issues with service, product quality, or customer experience. The Southern Province shows a CSAT of 55%, with a decrease of 33.4 percentage points, indicating a specific area of concern.
Average check reveals customer spending habits, influencing revenue strategies. Monitoring trends helps optimize pricing, promotions, and menu offerings.
The overall average check for Sahana is not available. In the Southern Province, the average check is 1100 LKR, with no change year-over-year. The stability suggests consistent spending per transaction in that region.
Outlet count indicates brand reach and market presence. Tracking changes informs expansion strategies and competitive positioning within the industry.
Sahana has 7 outlets in the Southern Province, 6 in the Western Province, and 1 each in Sabaragamuwa, Northern, and Eastern Provinces. The Southern Province has the highest concentration of outlets, indicating a strong regional presence.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns informs competitive strategies and market positioning.
Sahana's top competitors based on customer cross-visitation are P&S (Perera & Sons) and KFC, both with 12.19% cross-visitation. Street Burger, Indian Hut, and Barista each have 7.32% cross-visitation. This indicates that customers who visit Sahana also frequently visit these brands.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to optimize customer service and operational efficiency.
Sahana experiences peak traffic workload between 16:00 and 18:00 (4 PM to 6 PM), with the highest workload at 17:00 (5 PM) at 53.9%. Traffic is lowest between 0:00 and 4:00 (12 AM to 4 AM). This data helps optimize staffing levels throughout the day.
Understanding consumer segments by gender and generation enables targeted marketing, improving engagement and brand resonance with specific demographics.
Sahana's customer base shows a higher affinity among women (index 106) and Gen X (index 180). This suggests that Sahana's offerings resonate more strongly with these segments compared to the average consumer. Men are under-indexed (index 95), as are Gen Y (index 100).