Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Pierre Hermé performance in the France and how they change over time
See what factors influence Pierre Hermé performance in the France and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Pierre Hermé' competitors in the France
An analysis of Pierre Hermé' competitors in the France
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Pierre Hermé is right in the middle
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Pierre Hermé's market performance is at the 46th percentile in France's Cafe & Restaurants industry, indicating a below average/lagging market position. This percentile reflects its share of customer visits compared to competitors. Performance peers in the same percentile range include Dalmata, Gang Of Pizza, Cojean, Meïda, Casa Leya, and Le Café Marly.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Tracking CSAT helps identify areas for service improvement.
Pierre Hermé's overall customer satisfaction in France is 75%, a decrease of 4.5 percentage points year-over-year. In Metropolitan France, the CSAT is also 75%, with a similar decrease of 4.5 percentage points. The CSAT trend shows fluctuations between May and July 2025, ranging from 72.54% to 80.33%.
Outlet count indicates brand reach and market presence. Growth reflects expansion, while decline signals contraction or strategic adjustments.
Pierre Hermé has 11 outlets in Metropolitan France. This indicates a moderate physical presence in the region. There is no growth data available, so the stability of the outlet count cannot be assessed.
Competitor analysis identifies key rivals and customer overlap, informing strategies to differentiate and capture market share effectively.
The top competitors for Pierre Hermé, based on customer cross-visitation, are McDonald's (8.43%) and Ladurée (5.62%). Other competitors include Carette (4.78%), Café de Flore (3.65%), and Le Relais de l'Entrecôte (2.81%). This indicates a significant overlap in customer base with fast-food and other cafe brands.
Traffic workload by hour reveals peak times, enabling efficient staffing and resource allocation to optimize customer experience.
Pierre Hermé experiences peak traffic workload between 12:00 PM and 4:00 PM, with the highest workload at 4:00 PM (63.67%). Traffic is minimal between midnight and 6:00 AM. This data helps optimize staffing and resource allocation during peak hours.
Understanding consumer segments by Gender and Generation informs targeted marketing, enhancing engagement and brand resonance.
Pierre Hermé's customer base shows a higher affinity among women (116 index) compared to men (84 index). Among generations, Gen Y shows the highest affinity (118 index), while Gen X (89 index) and Gen Z (83 index) are under-indexed. This suggests targeted marketing towards women and Gen Y may be more effective.