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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence O'Briens Irish Sandwich Cafe performance in the Malaysia and how they change over time
See what factors influence O'Briens Irish Sandwich Cafe performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of O'Briens Irish Sandwich Cafe' competitors in the Malaysia
An analysis of O'Briens Irish Sandwich Cafe' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
O'Briens Irish Sandwich Cafe is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of customer traffic, reflecting its competitive strength and customer preference within the cafe industry.
O'Briens Irish Sandwich Cafe is a leading brand with a market performance percentile of 99 in Malaysia. This high percentile indicates a strong market presence. Performance peers in the same range include Grandmama's, Rossi Italian, Face To Face Noodle House 面对面, Dolly Dim Sum, Nasi Kandar Hijrah Kota Masai, cocopocha/cheras.
Customer satisfaction is crucial as it directly impacts brand loyalty, repeat business, and positive word-of-mouth, driving long-term growth.
O'Briens Irish Sandwich Cafe has a high overall customer satisfaction (CSAT) of 90%, a 6.5pp increase year-over-year. CSAT varies by state, with Negeri Sembilan at 97% and Selangor at 93%, showing positive customer experience across locations. Pahang and Kuala Lumpur also demonstrates increasing CSAT.
Average check reflects customer spending per visit, influencing revenue. Tracking this metric identifies opportunities to optimize pricing and offerings.
The overall average check for O'Briens Irish Sandwich Cafe is 34.5 MYR, showing an 11.8% year-over-year increase. Selangor has the highest average check at 36.2 MYR. The trend shows stable average check during the reported period.
Outlet count indicates brand reach and market penetration. Monitoring this KPI informs expansion strategies and assesses brand presence across regions.
O'Briens Irish Sandwich Cafe has a total of 31 outlets across Malaysia. Kuala Lumpur has the highest number of outlets (14), followed by Selangor (10), indicating a strong presence in these key urban areas.
Understanding key competitors and customer cross-visitation helps refine strategies, identify opportunities, and differentiate the brand effectively.
The top competitors for O'Briens Irish Sandwich Cafe, based on customer cross-visitation, are Tea & Toast SJMC (25.32%), Nasi Lemak Burung Hantu SS15 (23.73%), Secret Of Louisiana at the lake (22.78%), Upstairs Café (22.15%), and Jibby By The Park (19.94%).
Traffic workload by hour reveals peak times, enabling optimized staffing, resource allocation, and targeted marketing efforts for better efficiency.
Peak traffic for O'Briens Irish Sandwich Cafe occurs between 10 AM and 4 PM, with the highest workload around 3 PM (51.68%). There is a notable increase starting at 7 AM, peaking in the afternoon, and gradually declining after 6 PM.
Analyzing consumer segments informs targeted marketing and positioning strategies. Understanding consumer preferences allows for personalized experiences.
Women (118 affinity index) are overrepresented among O'Briens customers, while men (85 affinity index) are underrepresented. Gen X (162 affinity index) shows the highest affinity, followed by Gen Y (108 affinity index) and Gen Z (62 affinity index).