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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Mumbai Chai performance in the India and how they change over time
See what factors influence Mumbai Chai performance in the India and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Mumbai Chai' competitors in the India
An analysis of Mumbai Chai' competitors in the India
In Cafés & Restaurants
·Jul – Sep 25
Mumbai Chai is in the lower 23% of brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Mumbai Chai holds the 23rd percentile, placing it in the below average/lagging tier. This indicates a need to improve market share relative to competitors like SIHI SUPRABHATHAM MANE, The Potbelly Restaurant Bihar Nivas, Amar Jyoti Restaurant, Khatirdari | Restaurant, Sweets & Bakery, Punjabi Kitchen (Veg-nonveg Restaurant Arpora), and Pali Village, which share the same percentile.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth.
Mumbai Chai's overall customer satisfaction is at 89%, a 5.6 percentage point increase year-over-year. However, in Karnataka, CSAT is 76%, with a slight decrease of 0.5 percentage points. CSAT was highest in June and July 2025 (95%) and slightly decreased to 93.33% in August 2025.
Outlet count indicates brand reach and expansion, reflecting growth strategy and market penetration.
Mumbai Chai has 7 outlets in Karnataka, 6 in Maharashtra, 3 each in Goa and Gujarat, and 1 each in Jammu and Kashmir, Andhra Pradesh, and Uttar Pradesh. Karnataka has the highest number of outlets.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies.
The top competitors for Mumbai Chai, based on customer cross-visitation, are Yumm Keralam (11.11%), McDonald's (7.41%), Domino's Pizza (7.41%), Chulha Chauki Da Dhaba (3.70%), and THE FRENCH TREATY (3.70%). This indicates shared customer interest with these brands.
Traffic workload analysis optimizes staffing and resource allocation based on peak hours.
Mumbai Chai experiences peak traffic between 16:00 and 20:00, with the highest workload at 18:00 (53.6). Traffic is minimal between 0:00 and 5:00. This data helps optimize staffing during peak hours.
Understanding consumer segments enables targeted marketing and product development strategies.
Women show a high affinity (90) and Men show a high affinity (105) for Mumbai Chai. Gen X shows a very high affinity (310), while Gen Y (67) and Gen Z (77) are under-indexed, suggesting a need to tailor marketing to younger generations.