Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Illy performance in the United Arab Emirates and how they change over time
See what factors influence Illy performance in the United Arab Emirates and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Illy is in the lower 26% of brands
Sample of brands in the same percentile
An analysis of Illy' competitors in the United Arab Emirates
An analysis of Illy' competitors in the United Arab Emirates
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference in the industry.
Illy's market performance is in the lower 26%, indicating a below average/lagging position. This means Illy captures less foot traffic compared to competitors. Performance peers in the same range include Lfassia Restaurant & Café, Ritaj Restaurant, مطعم نبع الضيافة الدمشقي Nabe eldiyafa aldimashqi resturant, Indian Curry Restaurant, Royal Grill Restaurant - DUBAI, and Shamla Mandi Restaurant.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation, crucial for sustainable growth and positive word-of-mouth.
Illy's overall CSAT is 89%, a 4.1 percentage point increase year-over-year, indicating improved customer happiness. In Dubai, CSAT is also 89%, with a 5.3 percentage point increase. The CSAT dynamic data shows fluctuations between 84.78% and 91.89% during the reporting period.
Average check reflects spending per customer, crucial for revenue optimization. Monitoring trends informs pricing and promotion strategies to boost profitability.
The overall average check value is not available. In Dubai, the average check is 88 AED, with no growth compared to the previous year. The average check dynamic data shows fluctuations between 82.14 AED and 100 AED during the reporting period.
Outlet count indicates brand reach and market presence. Expansion reflects growth, while strategic distribution enhances accessibility and brand visibility.
Illy has 9 outlets in Dubai, 1 in Abu Dhabi Emirate, and 1 in Sharjah Emirate. Dubai accounts for the majority of Illy's outlets, indicating a strong presence in that region.
Competitor analysis identifies key rivals and customer overlap. Understanding cross-visitation informs strategies to attract and retain customers effectively.
Illy's top competitors based on cross-visitation are McDonald's (11.11%), Al Hallab Restaurant & Sweets (11.11%), Burger King (7.41%), Peet's Coffee (7.41%), and Ralph’s Coffee Mall of the Emirates (7.41%). This indicates that customers who visit Illy also frequent these establishments.
Traffic workload reveals peak hours, enabling efficient staffing and resource allocation to optimize customer experience and operational efficiency.
Illy experiences peak traffic workload between 10:00 AM and 9:00 PM, with the highest workload around 4:00 PM. Traffic is lowest between 1:00 AM and 6:00 AM. This data helps optimize staffing during peak hours.
Understanding consumer segments enables targeted marketing. Gender and generational insights inform tailored campaigns, maximizing engagement and ROI.
Women are overrepresented among Illy's consumers (Affinity Index 102), while men are slightly underrepresented (Affinity Index 99). Gen X shows high affinity (Affinity Index 277), Gen Z is overrepresented (Affinity Index 202), and Gen Y is underrepresented (Affinity Index 55).