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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence HFC performance in the India and how they change over time
See what factors influence HFC performance in the India and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
HFC is in the lower 30% of brands
Sample of brands in the same percentile
An analysis of HFC' competitors in the India
An analysis of HFC' competitors in the India
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
HFC's market performance is in the lower 30th percentile, indicating a below-average market position. This suggests HFC has a smaller share of the market compared to its competitors. Performance peers in the same percentile range include kolkata biryani, SRI VAARAAHI AKSHAYA TIFFINS, Seville - Bar & Lounge, New Jhalak Hotel And Restaurant, Shawarma King, and Ezhuthanikada - Old Restaurant.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue growth. Higher CSAT scores often correlate with increased retention.
HFC's overall customer satisfaction is 75%, a significant increase of 19.5 percentage points year-over-year. In West Bengal, CSAT is also 75%, with a growth of 20.6 percentage points. The CSAT dynamic data shows fluctuations between 71.60% and 81.82% during the observed period, indicating variability in customer sentiment.
Average check (Avg Check) indicates how much customers spend per visit, influencing revenue. Monitoring trends helps optimize pricing and promotions.
HFC's overall average check is 384.4 INR, a 38.6% increase year-over-year. In West Bengal, the average check is also 384.4 INR. The dynamic data shows fluctuations between 300 INR and 458.33 INR, suggesting variability in spending habits over time.
Number of outlets indicates brand reach and market presence. Growth in outlet numbers often correlates with expansion and increased accessibility.
HFC has 19 outlets in West Bengal and 1 outlet in Haryana. This distribution indicates a strong presence in West Bengal, with a smaller footprint in Haryana. The data suggests a concentration of HFC's operations in West Bengal.
Competitor analysis identifies key rivals and their market share, informing competitive strategies and differentiation efforts to attract and retain customers.
HFC's top competitors based on customer cross-visitation are KFC (13.79%), Domino's Pizza (10.34%), Bong pizza keshapat (6.90%), THE EXOTIC SHAWARMA (6.90%), and Singha Villa (6.90%). This indicates that customers who visit HFC also frequently visit these brands, highlighting direct competition.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to optimize customer service and operational efficiency.
HFC's traffic workload peaks between 17:00 and 21:00, with the highest workload at 19:00 (61.78%). Traffic is minimal between 0:00 and 8:00. This data suggests that HFC experiences the most customer activity during the evening hours.
Understanding consumer segments enables targeted marketing, tailoring products and messaging to specific demographics, enhancing engagement and conversion rates.
HFC's consumer base shows a high affinity towards women (79%) and men (110%). Among generations, Gen X (129%) and Gen Y (110%) show high affinity. These affinity indexes suggest that HFC resonates more strongly with these segments compared to the average consumer.