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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
An analysis of Grotto' competitors in the Switzerland
An analysis of Grotto' competitors in the Switzerland
See what factors influence Grotto performance in the Switzerland and how they change over time
See what factors influence Grotto performance in the Switzerland and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Grotto is right in the middle
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference.
Grotto's market performance is at the 45th percentile, indicating a below average/lagging position. This suggests it captures less foot traffic than many competitors. Performance peers in the same percentile range include Dupont - Brasserie & Bar, The Greek, Luce, Soi Thai, Hôtel-de-Ville, and Zenhäusern.
Customer satisfaction (CSAT) reflects how happy customers are with a brand, impacting loyalty and positive word-of-mouth.
Grotto's overall CSAT is 86%, a 10.8 percentage point increase year-over-year, indicating improved customer happiness. In Ticino, CSAT is 90% with a 15.1 percentage point increase, showing strong satisfaction in that region. The CSAT dynamic data shows a fluctuation between 82.44% and 94.74% during the period.
Average check reveals how much customers spend per visit, influencing revenue and profitability.
Grotto's overall average check data is not available. In Ticino, the average check is 38.8 CHF, with no change year-over-year. The average check dynamic data shows a fluctuation between 35.71 CHF and 41 CHF during the period.
Number of outlets indicates brand reach and market presence, influencing accessibility and brand awareness.
Grotto has 12 outlets in Ticino and 2 in Grisons. This shows a strong presence in Ticino, with Grisons having a smaller footprint. The bar fill percentages reflect the relative distribution of outlets across these states.
Competitor analysis identifies key rivals and their customer overlap, informing competitive strategies.
Grotto's top competitors based on customer cross-visitation are Grotto al Ceneri Monte (4.69%), Montanara (3.12%), Marché (3.12%), Ristorante Grotto Serta (3.12%), and Ristorante da Gina ASCONA GRILL BAR PIZZA (3.12%). This indicates these brands share a portion of Grotto's customer base.
Traffic workload by hours reveals peak and off-peak times, optimizing staffing and resource allocation.
Grotto's traffic workload peaks between 12:00 and 13:00 (58.21%), with significant activity from 10:00 to 21:00. Traffic is minimal between 0:00 and 7:00. This data helps optimize staffing and promotions based on customer traffic patterns.
Consumer segments help tailor marketing by understanding gender and generational preferences.
Grotto's customer base shows a higher affinity towards women (115 index) and Gen Z (159 index). Men are under-indexed (89 index), as are Gen X (81 index) and Gen Y (72 index). This suggests targeted marketing towards women and Gen Z may be more effective.